Reporting, Communication & Email Writing Trainer

Basmeh and Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through four community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Reporting Training

By the end of this training, participants should be able to:

• Better organize and structure emails, minutes, reports, and procedures clearly.
• Confidently write using appropriate style and tone.
• Effectively write emails with impact and get a quicker response.

Training Course Content:

• Introduction to reporting essentials
• Reporting timeframe management
• Reporting template types
• Reporting clarity and efficiency

Performance:

• Training will be Online
• Up to 5 Staff will be given each 3 days of training sessions & 1 day for reporting.

Reporting:

The final reporting package should be delivered after the training directly.  

Communication & Email Writing Training

By the end of this training, participants should be able to:

Improve the communication skills with managers and colleagues and better organize and structure emails, minutes, reports, and procedures clearly.

Training Course Content

• Introduction to professional communication guidelines  
• Emails writing essentials
• Minutes writing guidelines
• Reporting guidelines

Performance:

• Training will be Online
• Up to 5 Staff will be given each 3 days of training sessions & 1 day for reporting.

Reporting:

The final reporting package should be delivered after the training directly.

Education & Experience:

• University degree in a related field
• 3 to 5 years of job experience relevant to the function, in a comparable environment with non-governmental organizations.
• Excellent interpersonal skills.
• Prior experience in delivering training according to tight deadlines.
• Professional experience in crowdfunding training delivery.
• Ability to deal with administration and documentation.
• Knowledge of English written and spoken.

Competencies

Functional: 

• Ability to set high standards for quality of work and quick adaptability and flexibility in a stressful environment
• Facilitating and encouraging interaction during the session
• Quality reporting Writing.

Behavioral: 

• Driving and achieving results
• Humanitarian motivation and commitment to B&Z values
• Respect for B&Z policies and procedure