Social Worker - Nabaa

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon through six community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Basmeh & Zeitooneh has a zero-tolerance policy for sexual exploitation, abuse, and child abuse. Also, fraud, bribery, and corrupt activities.

Basmeh & Zeitooneh (B&Z) is committed to maintaining the security, confidentiality, and privacy of your personal information.

Basmeh & Zeitooneh is committed to safeguarding the well-being of children and upholding the Convention on the Rights of the Child. Basmeh & Zeitooneh maintains a zero-tolerance policy on child abuse.

Location : Nabaa - Bourj Hammoud

Report To : Project Manager

Major Activitues: 

• Conduct psychosocial support and awareness sessions for children and caretakers targeted by the project in the area of implementation; 
• Assess, mitigate, and report on protection risks encountered during the implementation of the project by specifying the risks and implications for participants.
• Provision of protection guidance to participants through individual/group sessions
• Report on individual / Household protection and non-protection issues identified and referred to during project activities. 
• Share information on Key protection messages, PSEA, rights, and protection services available to participants both within B&Z and through external partners and agencies.
• Organizing and facilitating psychosocial support sessions for all groups of participants (children - especially women and men)
• Along with the caretakers, organize structured, group skills-building sessions to enable children to enhance and/or develop their life/soft and transition skills;
• Proactively identify any behavioral changes or issues the children might have and complete the appropriate referrals to the external psychologist or other external specialized services;
• Communicate regularly with case management and protection staff for updates on achievements and challenges identified with children
• Consistently and proactively monitor/assess the safety and security of children during the sessions; promptly reporting concerns or incidents to B&Z Protection Program Manager
• Follow up on individual cases of children that need intervention, and provide advice to the educational team in dealing with these cases.
• Writing monthly reports that include referral reports, awareness sessions, and psychosocial support.
• Networking with humanitarian organizations, institutions, societies, and others to support participants to obtain the required service inside and outside the community center.
• Other duties as assigned by the supervisor to support the children and caretakers and enable and develop B&Z programs.

KPIs:  

• Working within the principles of the Code of Conduct.
• Ensuring that participants have access to the appropriate service.
• Ensuring that the Foundation’s team interacts with participants within the principles of the B&Z, especially preserving dignity and avoiding psychological harm.
• Achieving the required number of participants at the end of the program while ensuring the quality of work.
• Ensure that a safe environment is provided for the child in the institution and the school.
• Create positive communication with the team.

Education & Experience:

• University degree in Sociology or Psychology
• Work experience of not less than two years in the field of psychosocial support
• Experience working with organizations
• Participate in training courses and workshops on protection (child labor, domestic violence SGBV, etc. …)

Competencies:

Functional :

1. Positive communication and effective listening to the needs of the participants.
2. The ability to effectively network services to provide participants.
3. Accept and respect the cultural context in which we work.
4. Continuing career development through work-related training.
5. Empathy and empathy with participants.
6. Flexibility at work and with the stress of work and place.

Direct work (in contact line) with participants.

Behavioral:

1. Presenting a good image of the Basmeh& Zeitooneh through active presence in meetings with other institutions.
2. Receiving participants in a humane way that is good for dignity.
3. Work as a team while maintaining hierarchy.
4. Keeping the participants' information confidential.
5. Fluency in the Arabic language, and finding English speaking and writing at the beginner level.