Receptionist and Data Entry - Zahrieh Primary Healthcare Center

Job Objective: 

Organizing and facilitating the general functioning of the Primary Healthcare Center in Tripoli.

Main Tasks: 

• Ensure dealing with clients/patients in a professional, objective, warm, empathetic, and responsive manner in order to promote a positive experience.
• Greet visitors with courtesy and respect, ascertains the purpose of the visit, provide them with relevant information, and direct them appropriately.
• Schedule and confirm patient appointments and medical consultations.
• Follow up with patients to complete documents on their demographic information.
• Track the mail and mailings with the concerned medical and administrative units and departments.
• Organize mailings and reports in order to have them signed by the concerned parties.
• File & save all relevant documents.
• Order and ensure the availability of stationary and all materials needed.
• Print emails, memos, instructions, and circulars issued by the Head of the Department as per his/her directives.
• Answer telephones and direct calls to appropriate staff.
• Perform various clerical and administrative tasks.
• Receive cash from the patients and issue a receipt showing the received payment and hand it to the customer.
• Maintain a copy of the receipt for the PHC records and another copy for the finance department.
• Abide by the Community Health Corps insurance policy.
• Perform data entry to all related data on the system.
• Perform additional related duties as requested by the Head of Department.

Job Requirements:

• Bachelor's degree in secretarial studies, accounting or equivalent.
• Minimum 3 years of experience in the field.
• Intermediate Microsoft Office skills and Internet use.
• Positive attitude
• Detailed oriented
• Patient
• Discrete
• Very good communication skills
• Accurate
• Tactful and eloquent