Call for a financial management consultancy expert- ARYAF- Debsy

Context & Background

Berytech is a leading organization in the Entrepreneurial Ecosystem in Lebanon, that aims to provide a conducive environment for the creation and development of startups, through incubation, business support, counseling, funding, networking, and the company hosting, hence taking part in the economic revival of the country, participating in wealth and job creation, and retaining graduates and high-level skills in Lebanon.  

About ARYAF PROJECT

ARYAF serves Micro, Small, and Medium Enterprises operating in food processing, local hospitality, tourism, the restaurant industry, eco-tourism, and agri-tourism within west Bekaa, Zahle and South Mount Lebanon.  

The program aims to empower sixty MSMEs (Micro, Small and Medium Enterprises) to increase their sales volume, implement a business continuity plan, and provide training to their staff, including youth, women, and disabled individuals.

The program is funded by The German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für International Zusammenarbeit (GIZ), in partnership with Berytech, within the framework of Strengthening Agriculture, Local Communities and Small and Medium Enterprises project (ACE). 

SME Background

Debsy is an SME in the CHOUF region, an agri-food company specializing in the carob molasses industry, they produce carob molasses and many carob molasses specialties like Mix Spread and similar. They have about 300 customers and they have a deep need to improve their business management and especially their financial skills as a factory and as a store. The family business involved in the production, sale and distribution of molasses improves the willingness to hire a financial consultant who will supply and install the POS system and a back-office system and train the team on their features and functionalities in additional to the trainings on Financial compliance of the whole business

Scope of Work

A software business, consulting organization, or lone consultant with the ability to offer complete management and support services for the installation, maintenance, and operation of Point of Sale (POS) and back-office systems might be the service provider.

As a service provider for a Point of sale (POS) and back-office system, your role is to offer comprehensive support and management services related to the installation, maintenance, and operation of POS and back-office systems. You play a critical part in making sure firms can efficiently manage their inventories, sales, and general financial operations.

A proficient and dependable back-office and point-of-sale (POS) service provider is essential to helping businesses increase customer satisfaction, simplify processes, and successfully accomplish their operational objectives.Deliverables

The service provider is expected to fulfill the below key responsibilities:

1. Provide the beneficiary with a POS and back-office system, the system must handle:

• Licensed “Agrifood Industry and Shop” Management Software POS and Back Office
• 1 POS all-in-one PC & touch screen
• 1 Thermal printer USB-LAN-WIFI
• 1 Cash Drawer
• 1 UPS

2. Installation and Setup:

• Setting up the point-of-sale and back-office systems in line with the unique requirements and specifications of the company. This includes hardware installation, software configuration, and network configuration.

3. Maintenance and support:

• Offering technical assistance to ensure seamless and efficient operation of the point-of-sale and back-office systems. This includes resolving technical issues, diagnosing hardware and software issues, and performing regular updates and upgrades.

4. Data Management:

• Maintaining and safeguarding the sales transactions, inventory levels, and customer data produced by the back-office system and point of sale (POS). To secure sensitive data, this might entail putting in place security measures and data backup protocols.

5. Training and Education:

• Conducting training sessions for the staff to familiarize them with the POS and back-office system features and functionalities. This may include educating the staff on how to process transactions, generate reports, and use the system to streamline operations.

6. Financial management training:

• The consultant will provide financial management training to SME owner and staff, to enhance their financial literacy and skills. The training will cover topics such as accounting principles and concepts, financial statements and ratios, budgeting and forecasting, cash flow management, cost control, inventory management, tax compliance, financial decision-making, and financial reporting and auditing. The training will also include practical exercises and case studies, to help SME to apply the learned concepts and tools to its own business.

7. Financial Compliance training

• Ensure compliance with financial regulations, accounting standards, and tax requirements.

Provide guidelines for financial reporting and auditing including income statements, balance sheets, cash flow statements, and financial performance metrics.

8. Risk Assessment:

Identify financial risks associated with the project and develop risk mitigation strategies.

Provide recommendations to minimize financial uncertainties and enhance project profitability.

9. Final reporting:

• Generate a final report including all the findings, observations, and recommendations.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience in managing and maintaining POS and back-office systems, preferably in the hospitality sector.
• Strong technical knowledge and proficiency in POS and back-office software and hardware.
• Analytical and problem-solving skills to identify and resolve system issues efficiently.
• Familiarity with cost management principles and practices is preferred.
• Prior experience in conducting training and workshops is a plus.
• Familiarity with inventory management systems and software.
• Proficiency in using data analysis tools and software.
• Knowledge of Agrifood industry trends and best practices.
• Excellent communication and presentation skills to convey complex concepts to non-technical stakeholders.
• Strong problem-solving abilities and strategic thinking.