IT Coordinator

KEY RESPONSIBILITIES

• Provide technical support for the organization’s systems and networks.
• Handle the activation/deactivation and troubleshooting of the internet connections and monitor traffic per Innovation Park.
• Install, configure, and maintain Berytech’s LAN infrastructure (cabling, fiber, WiFi, etc.).
• Install, configure, and maintain Berytech’s telephony infrastructure and system.
• Install and configure software and hardware (printers, network cards etc.)
• Monitor system and network performance.
• Perform a daily inspection of Berytech’s IT infrastructure and equipment (Data and Server rooms, UPS, Printers, Cabling, etc.).
• Perform troubleshooting, repairs, and data restoration.
• Perform maintenance activities (e.g. backups).
• Maintain licenses and upgrade schedules.
• Provide staff with training on how to use hardware, software, and cloud-based services.
• Keep an inventory of all organization’s electronic assets.
• Oversee project management, with regard to any upgrades and/or new installations in any of the Innovation Parks.
• Institute protocols for the use of IT across departments.
• Evaluate and recommend the most suitable IT choices.
• Assist and coordinate with service providers, suppliers, and vendors.
• Collaborate with other professionals to maintain standards and functionality.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s Degree in Computer Science, Information Technology, or Computer Engineering, or any other IT-based degree in the Technology field.
• A minimum of 3 years progressively responsible experience in Information Technology.
• Fluency in Arabic and English, French is a plus.
• Strong technical knowledge in IT systems and infrastructure.
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong leadership and team management skills.
• Strong organizational and time management skills.
• Strong attention to detail.
• Requires minimal Supervision to fulfill the day-to-day tasks.