MEAL Officer

1. Purpose 

CARE is a leading relief and development non-governmental organization fighting global poverty. Established in 1946, it is now a confederation composed of 14 members and 4 affiliates. In 2016, CARE worked in 84 countries around the world, supporting development and humanitarian aid projects to reach more than 83 million people. While CARE is a large international organization with more than 11,000 employees worldwide, we have a strong local presence: 95% of our staff are nationals of the countries where our programs are run.

Location: Beirut with Frequent traveling to different location

2. Reporting Lines 

MEAL Manager 

4. Specific Duties and Responsibilities 

Responsibility #1: Monitoring & Evaluation of Projects

• Support the development of M&E plans, indicator matrices, and clear data collection plan in discussion with the technical team and lead on all field data collection exercises
• Work with project teams to develop an M&E Plan that outlines the different steps that are required, setting out who will deliver what and by when.
• Planning and implementation of baseline surveys, monitoring and evaluation exercises and impact assessments when needed; (Formulate assessments and M&E tools; Organizing and conducting baseline, PDMs, and producing analytical qualitative and quantitative reports)
• Organize field activities, and support in recruiting, training and managing partners’ staff and volunteers
• Support data analysis, together with the project team and MEAL staff, and share them in the required format. Seek solutions for more complex data management requirements by working with IT colleagues
• Support systems to manage information generated by MEAL activities, such as complaints databases
• Explore and implement M&E tool rationalization through continuous review and consultation with field staff
• Strengthen the capacity of projects and programs staff to implement the M&E plans, including data collection, analysis, reporting and conducting regular quality monitoring.
• Conduct simple data analysis and present and disseminate information to inform program management
• Assist in reviewing data bases and data tracking tools of diverse projects in order to maintain data quality for collating reliable and consistent data which meets minimum reporting requirements of donors and CIL.

Responsibility #2: Accountability

• Assist the project team in strengthening the accountability mechanisms at project level
• Develop tools and database to collect, track, and follow up on beneficiary feedback regarding a project
• Set up simple systems to manage information generated by MEAL activities, such as complaints databases.
• Managing complaint and feedback mechanism for the project
• Ensure CIL accountability mechanism and materials are disseminated throughout operation area
• Ensure Core Humanitarian Standards are mainstreamed through program design and implementation via trainings

Responsibility #3: Capacity Building

• Provide support to implementing partners with best practices and the program M&E framework
• Provide support needed for the hotline attendants in following up on complaints and hand out talking points for each situation occurring
• Support field workers and partners on accountability and humanitarian principles, and MEAL concepts/tools

Responsibility #4: Review, Reflection and Learning

• Assist the project team and partners in documenting lessons learnt and reports
• Conduct reviews, learning events at project locations
• Promote learning culture throughout CIL Sectors, particularly on issues of program quality. Regularly encourage Project leads to produce and report on best practices and lessons learnt
• Delivering any other responsibility assigned by the line manager
• Ensure proper performance, learning and development and retention of the MEAL activities
• Additional communications and information management duties as required / other tasks as assigned by supervisor

OTHER RESPONSIBILITIES AS ASSIGNED BY LINE MANAGER

5. Qualifications / special skills or knowledge

a. Skills & knowledge:

• Good understanding of humanitarian principles and humanitarian processes
• Demonstrated writing skills and ability to do research/collect data
• Demonstrated communication skills and ability to liaise with affected communities
• Demonstrated awareness and sensitivity to gender and diversity; experience and ability to live and work in diverse cultural contexts in a culturally appropriate manner; and capacity to make accurate self-assessment particularly in high stress and high security contexts.
• Knowledge and facility with standard office computer systems and software, ability to use Microsoft Word and Excel, Power Point, Internet and e-mail skills required with proven working experience using ODK Software management required

b. Experience:

At least   1-3  years of relevant experience, especially at NGOs, academic organizations, standard-setting bodies, public agencies.

c. Academic background: 

Bachelor’s degree in one or several of the following areas: business management, statistics, social sciences or equivalent

4. Languages: English and/ or Arabic are the working language of CARE International in Lebanon

Language        Speaking                                 Reading                       Writing

Arabic             Fluent/Mother tongue              Desirable                      Desirable

English            Fluent                                       Professional                 Professional

French             Optional                                    Optional                       Optional         

6. Other contract elements 

•           Able to work under pressure and manage variable workload

•           Adapt to changing environment

•           Demonstrate fairness and impartiality

•           Verbal and written communication

•           Team player

•           Ability to solve problem/work independently

•           Ability to strictly adhere to task deadlines

PSEA and Save Guarding Child policy

CARE International in Lebanon is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

CARE International in Lebanon and its employees and stakeholders abide by the CARE International Protection from Sexual Exploitation and Abuse (PSEA) and Child Safeguarding Policies.