IM Manager - Sinn El Fil

POSITION SUMMARY

IM Manager is responsible for overall management of all Caritas projects and administrative data, he/she will be managing staff, designing and monitoring information systems. The role requires providing technical assistance for the higher management in Caritas Lebanon

OBJECTIVE:

• Manage the information strategy including the internal management of information within Caritas Lebanon, document management, flows of information and discovery of data/information
• Identify new information and data requirements to support operations in the region
• Introduce more sophisticated technologies and/or methodologies to improve the efficiency of data management and collection
• Organize and ensure an effective IM implementation, including refining standard data collection tools, scripting routine processes and (re)designing information products; handling effective information sharing and dissemination to all relevant departments
• Responsible for data sharing and security
• Identify information gaps relevant to the recovery and reconstruction response operation, provide inputs and guidance on further assessment/data collection needed and contribute to the project reporting
• Analyze data and prepare reports as necessary on information relevant to headquarters and other managers
• Assist in the analysis of potential applications for information technology, initiate action for improvement to current system and coordinate, plan and deliver training and support for system users
• Translate process and procedure into automated system process
• Accomplishes information systems staff results by communicating job expectations
• Plan, monitor, coach, counsel and appraise job results
• Work closely in coordination with the Operations and Programs departments
• Support MEAL department efforts and ensure learning properly accompanies coordination activities throughout all projects life cycle
• Exercise creativity in analyzing incoming data to better respond to projects’ needs
• Maintain staff by recruiting, selecting, orienting, training employees and developing personal growth opportunities
• Maintains safe and healthy working environment by establishing, enforcing organization standards and adhering to legal regulations

SKILLS:

Business Skills

• Quality management of the information and the information systems
• Excellent accountability skills towards beneficiary privacy and data protection
• Strong critical thinking and creative problem-solving skills
• Excellent planning, coordination, monitoring and organizational skills
• Exceptional communication skills, both written and oral
• Proactive, resourceful, solutions oriented and results-oriented
• Ability to work effectively at all levels in the organization, both individually and as part of a team

Computer Skills

• Strong knowledge of Relational Database Management System (RDBMS), especially SQL
• Knowledge of at least one tabular data visualization / dashboard software, e.g. PowerBI
• Advanced knowledge in MS Office especially Excel formulas
• Knowledge of ArcGIS

ACADEMIC EDUCATION

• Bachelor’s degree in Management Information Systems, Computer Science, or any related field

EXPERIENCE & KNOWLEDGE

• 4 to 8 years of experience