OV Officer - Bekaa

JOB SUMMARY

Responsible for the provision of all mental health services relevant to their scope of work; thus, they can work either/and in community settings, shelters, PHCCs, retention centers. Psychologists function within interdisciplinary teams alongside Doctors, Nurses, Social workers, Animators, Psychomotor and Speech therapists, and Psychiatrists.

DUTIES 

• Manage the need assessment process with the OVs.

• Conduct regular meetings with the OV team to assess the community situation and to assess the problems and challenges to build the capacity of the OVs through training sessions.

• Provide periodic and monthly reports to the Project Coordinator & to the donor.

• Enquire about the services provided by other NGOs in the community and disseminate Caritas Lebanon services.

• Follow-up on referrals and tracking sheets.

• Ensure a daily follow-up with the OVs and report all the challenges faced or reported by the OVs to the donor.

• Follow Caritas Lebanon's operational policy and procedures.

• Respect the internal policies and procedures for example dress code, attendance, discipline, etc.

• Provide direct psychosocial support and refer internally and externally as needed, respecting confidentiality and the right of the PoC.

• Respect PoC’s confidentiality • Address needs and requests in a professional way.

• Report any incident or act that causes any harm to PoC or to others.

• Adhere to all quality standards and procedures.

• Contribute in ongoing field assessments and data collection as required.

• Collaborate with partners and other agencies when required.

• Coordinate with the M&E officer to participate in the monitoring and evaluation of the program.

• Work closely with the CM officer for referral purposes.

• Perform other duties as assigned by the direct supervisor.

SKILLS 

•Adaptation to specific working condition.

•Ability to work effectively at all levels in the organization, both individually and as part of a team.

•Capacity  to work in a multidisciplinary and multicultural team.

•Flexibility and availability.

•Capacity to work under high pressure.

•Strong communication and interpersonal skills.

•Ability to maintain outstanding working relationships with external and internal sources.

•Strong organizational skills.

•Ability to show initiative and take responsibility.

•Excellent oral and written communication skills.

•Follow Caritas Lebanon operational policy and procedures.

•Respect the internal policies and procedures for example: dress code, attendance, discipline, etc.

•Complete schedules, activity planners, monitor staff availability and act against any shortfalls.

•Resolve any staff issues and escalate any unresolved issue to the related manager.

•Perform other related duties as assigned by the supervisor.

OTHER QUALIFICATIONS

•Proficient with Microsoft Office programs.

•BA in Social science.

•2 - 3 years of experience.