IT and Network Administrator

Tasks and Responsibilities

• Support in conducting network troubleshooting to segregate and identify general network problems, investigating and diagnosing network problems.
• Support in installing equipment for data and voice communications networks including: hardware, software, routers, switches firewalls and communications equipment.
• Ensure that Internet security software is updated and running properly.
• Support in monitoring internet and email use.
• Support in carrying out routine configuration and installation of IT solutions.
• Support in the setup of new users and the management of backup, security and passwords.
• Support in maintaining all local software and hardware licensing to ensure conformance.
• Support in maintaining server, upgrade, secure, system backups and disaster recovery preparation.
• Support in maintaining networking, computer equipment and software to ensure secure and efficient operations.
• Support in maintaining and securing passwords, file system security and data integrity for desktop environment.
• Make necessary recommendations for improving CERD’s IT systems.
• Help colleagues with basic IT needs.
• Provide capacity building for CERD staff on network and IT topics, and support in building their skills to deliver the S2R2 related deliverables as well as their day to day duties.
• Perform other tasks related to the program objectives as assigned by CERD President or S2R2 Steering Committee.

Educational Background

• BS/BA in Information Technology, Computer Science, Computer Communication or equivalent;
• An MS or CCE is a plus;
• CompTIA or CCNA Certification is desirable.

Languages

Excellent verbal and written communication skills in Arabic and English; French is a plus.

Previous Experience

• Hands-on experience of installing IT hardware and software;
• At least 2 years of experience in system administration and virtualization technology.

Behavioral Skills

• Strong communication skills;
• Good organizational skills;
• Good time management.

Technical Background and Computer Skills

• A working knowledge of IT operating systems (handling and maintenance), Exchange and Moodle;
• Advanced knowledge of system vulnerabilities and security issues;
• Knowledge and experience with any language (Java, C#, or C++), .NET and SQL server database;
• Knowledge in Linux and configuring IP tables is a plus.