Consultant Trainer: Conflict Resolution & De-escalation + Psychological First Aid Training

Background:

The Lebanese Center for Human Rights (CLDH) is a local non-profit, non-partisan Lebanese human rights organization based in Beirut. CLDH was created in 2006 by the Franco-Lebanese Movement SOLIDA (Support for Lebanese Detained Arbitrarily), which has been active since 1996 in the struggle against arbitrary detention, enforced disappearance and the impunity of those perpetrating gross human rights violations.  CLDH monitors the human rights situation in Lebanon, fights enforced disappearance, impunity, arbitrary detention and racism and rehabilitates the victims of torture. CLDH regularly organizes press conferences, workshops and advocacy meetings on human rights issues in Lebanon and collects, records and documents human rights abuses in reports and press releases. CLDH team on the ground supports initiatives aimed at determining the fate of all missing persons in Lebanon. CLDH regularly follows up on numerous cases of arbitrary detention and torture in Lebanon in coordination with Lebanese and international organizations, and with the United Nations Working Group on Arbitrary Detention WGAD and the UN Special Rapporteur on Torture. CLDH currently has 4 offices: Dora, Bauchrieh, Beqaa and Tripoli.

Program Profile:

This Program is an inspiring and innovative program that puts rights holders in the driving seat, while supporting the movement to an impactful and sustainable fight for its rights in 12 countries. In Lebanon, a vibrant community scene would lobby and advocate for economic and social justice. Despite progress, challenges prevail in a highly restrictive legal environment. The program will give voice, leadership and bounding to a community of qualified activists fighting to advance a common agenda in Lebanon. The Community of Action (CoA) will foster the growth of grassroots organizations and knowledge-sharing within the community. The program will encompass: i) Tailored organizational capacity-building, ii) Targeted individual skills development iii) Micro-project funding allowing community impact and learning through action. The program will be piloted by a project team hosted and benefiting from organizational support from the Lebanese Center for Human Rights (CLDH), designated as the host organization (HO). The program will directly benefit 10 grassroot organizations, a minimum of 15 queer activists and, indirectly, contribute to uphold the rights of the whole community in the region.

Conflict Resolution, De-escalation + Psychological First Aid Workshop

Scope of Work:

1. Reinforcement and Expansion of Conflict Resolution and De-escalation Techniques in High-Stress Situations:
   1. Understanding and applying crisis mitigation strategies, especially in conflict zones.
   2. De-escalation tactics for diffusing heightened tensions in war zones or amidst active conflict.
   3. Managing panic and maintaining control in volatile situations to support community resilience.
   4. Adapting techniques to ensure safety and minimize harm during direct crises like bombings.
2. Building Psychological First Aid Skills for Times of Crisis:
   1. Recognizing and addressing signs of trauma and stress among peers.
   2. Techniques for providing immediate emotional support during and after traumatic events.
   3. Self-care strategies to maintain mental resilience as a peer/family responder in crisis zones.
3. Cultural and Community Contextualization for the LGBTIQ+ Community in Lebanon:
   1. Addressing unique safety concerns for LGBTIQ+ individuals during times of crisis in Lebanon.
   2. Navigating cultural sensitivities and socio-political dynamics in high-stress environments.
4. Interactive Training and Simulation Exercises:
   1. Hands-on group activities for practicing conflict resolution and psychological first aid.
   2. Scenario-based simulations to prepare participants for real-time decision-making under stress.
5. Development and Delivery of Training Materials for Long-term Reference:
   1. Creation of guides, manuals, and reference materials on conflict resolution and psychological first aid.
   2. Providing resources for participants to refer back to and utilize in ongoing crisis management.
6. Post-Training Action Planning and Peer Support Development:
   1. Guiding participants to create individual action plans for future crisis interventions.
   2. Building a peer support network to ensure continuous learning and practice in high-stress settings.

Training Deliverables:

• Workshop Agenda for conflict resolution, de-escalation, and psychological first aid.
• Comprehensive Manuals/Presentation covering all topics for ongoing use.
• Training Report, including participant feedback, and a summary of the workshop’s impact.
• Pre and Post Workshop Surveys to assess knowledge retention and skills development.
• Crises context training content.

Qualifications:  

• Proven Experience in conducting either or both topics in Lebanon. 
• Psychotherapist and trainer experiences are ideal.
• Expertise in conflict resolution and de-escalation, especially under high-stress and volatile conditions.
• Experience in Psychological First Aid Techniques.
• Prior experience working with LGBTIQ+ community or individuals.
• Understanding of the cultural context of Lebanon.
• Fluent in both Arabic and English with cultural competence to address sensitive dynamics.

Timeframe:

Service contract: Scheduled for December, (specific two-week period to be confirmed), this contains communication with the team, 3 days preparation, 4-day training and 3 days reporting for both topics. Should it happen that the allocated days will be exceeded, the service provide shall communicate such in a reasonable and timely manner.

Objective:

The primary objective is to equip participants with skills in conflict resolution, de-escalation, and psychological first aid to support peer networks, families and/or others during active crises. In addition to guiding participants into basic psychological first aid techniques for their anxieties, fears and panic and any others’ when in conflict. Working directly with the Project Coordinator, the facilitator will provide training, mentorship, and comprehensive reporting post-workshop.

Location:

TBD.