Information Technology Specialist

.  Principal Position Objectives, Basic Functions, Critical Tasks: The Lebanon Civic Support Initiative (LCSI) project is funded by the United States Agency for International Development (USAID), through a contract with Chemonics International.  The project provides cash and in-kind grants to a variety of institutions in Lebanon, including international and Lebanese non-governmental organizations (NGOs), community based organizations, or informal groups, to implement project activities.  The IT Specialist provides administrative and logistic support to the project in the field. The IT Specialist reports to the Operations Manager. . Specific Duties, Responsibilities, and Accountabilities  The IT Specialist will: Provide IT counsel to staff Ensure that server and network maintenance is conducted  Conduct analysis of hardware and software as necessary, applied/suggested upgrades Provide help desk support to staff Confirm that server back up is conducted daily Detects any defective Hardware Provides guidance and recommendations to improve or prevent IT problems Ensure availability of necessary computer hardware and parts, and general maintenance supplies (as provided by Chemonics International) Develop and implement data and network security strategies and policies, including data back-up and password protection as needed (can be delegated to IT company) Design and implement anti-virus strategies as needed and assist staff with desktop use of anti‑virus software (can be delegated to IT Company) Monitor Network traffic and recommend necessary upgrade Manage permissions, and software installation Respond to staff service calls/requests as a first line of technical support, gathering information to resolve the problems Perform basic network functions to include daily back ups, file restoration and UPS Operational checks Troubleshoot printing problems, and Network printing Troubleshoot audiovisual problems Ensure that staff is provided with training on local applications Assist in developing and reviewing IT equipment specifications with the grantees Basic maintenance and troubleshooting of OTI activity database Assist staff with converting files from other applications Conduct IT training to NGOs as applicable Inspect IT products procured for grantees Issue and evaluate RFQ for IT products     Requirements and Qualifications Ability to effectively communicate verbally and in written form in both Arabic and English Ability to work in a professional and cordial manner with fellow staff members, visitors, and the general public, including rural community based organizations Ability to travel throughout Lebanon Ability to work independently with minimal supervision, to prioritize work assignments, to meet deadlines, and to exercise good, professional judgment that reflects positively on the image of the project and Chemonics Demonstrated proficiency in information technology, programming, and computer systems BS in Information Technology or relevant field required