Distribution Team Leader

TERMS OF REFERENCE
Distribution Team Leader
COOPI – Cooperazione Internazionale

Project:

Intervento di primissima emergenza multisettoriale per le persone più vulnerabili tra gli sfollati colpiti dalla crisi in Libano

Location:
Field-based (North, Beirut, Bekaa)

Duration:

4 months

Salary:
2,000 EUR/month (gross)

Key Responsibilities:

• Lead the planning, coordination, and supervision of all distribution activities in line with project timelines and SOPs
• Coordinate closely with logistics, procurement, and program teams to ensure availability of items and smooth delivery processes
• Supervise field teams, including Community Mobilizers, ensuring clear roles, responsibilities, and performance oversight
• Ensure proper beneficiary verification, crowd control, and adherence to dignity and protection standards during distributions
• Oversee preparation of distribution sites, ensuring accessibility, safety, and efficiency
• Ensure accurate documentation of distributions, including beneficiary lists, delivery notes, and stock reconciliation
• Identify operational challenges and propose corrective actions in real-time
• Liaise with local authorities, shelter management, and partners to facilitate coordination and avoid duplication

Deliverables:

• Detailed distribution plans and schedules
• Completed distribution reports per activity/location
• Signed and verified beneficiary lists and delivery documentation
• Stock tracking and reconciliation reports
• Field supervision and monitoring reports
• Incident reports and corrective action documentation

KPIs:

• ≥95% of distributions completed as per planned schedule
• ≥98% accuracy in distribution documentation and stock reconciliation
• # of discrepancies identified and resolved within defined timeframe
• Beneficiary satisfaction rate (based on PDM results) ≥85%
• Compliance rate with distribution SOPs and protection standards
• Timely submission of reports (100% compliance)

Minimum Qualifications and Experience

• Bachelor’s degree in Logistics, Business Administration, Social Sciences, or another relevant field, or equivalent professional experience in humanitarian operations, distributions, or field coordination.
• Minimum of 3 years of relevant professional experience in humanitarian assistance, with proven involvement in planning and implementing distribution activities.
• Previous experience in supervising field teams and managing day-to-day operational activities in emergencies or complex settings.
• Strong understanding of distribution processes, including beneficiary verification, crowd control, and documentation requirements.
• Experience in coordinating with logistics, procurement, and program teams to ensure smooth implementation of activities.
• Excellent organizational and reporting skills, with attention to detail in documentation and tracking.
• Fluency in Arabic and good command of English required.