Economic Recovery Assistant - (Counselling and Employability)

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Operating since 2004 in Lebanon, DRC has addressed the needs and rights of vulnerable populations, working initially with Palestinian refugees (since 2004), Iraqi refugees (2007-2010), Lebanese IDPs (during the 2006 conflict), migrant domestic workers (since 2009) and, since 2011, responding to the Syrian refugee crisis.

DRC Lebanon is currently delivering programming in protection, housing, infrastructure, basic assistance, livelihoods, and community development interventions. This myriad programming seeks to address the immediate needs of displaced populations and concurrently support vulnerable host populations. DRC has five offices spread throughout Lebanon in, Beirut, the Bekaa, Saida, Tripoli and Qobayat.

About the job

The Economic Recovery assistant will be responsible for offering general information about the economic recovery activities in the Community development center, conducting socio-economic profiling tool for the beneficiaries and providing guidance for them, conducting career counselling sessions. The Economic Recovery assistant will also support both the career counselling and the employability officers upon requests to: provide life skills development trainings, decent work awareness sessions, any program related support (finance, logistic, administrative). S/he will be responsible for providing ongoing mentoring and follow-up to all beneficiaries going through the economic recovery activities.

 Your main duties and responsibilities will be:

• Support in the front-desk registration coverage for economic recovery programme/ Centers;
• Offering general information about the employability center and its services, answering phone calls, calling beneficiaries to make registration appointments, and following- up with the previously contacted beneficiaries;
• Organize and perform socio-economic profiling and work on information systems/database to record relevant data of beneficiaries;
• Support the career counseling officer in providing the counseling service, through providing the socio-economic profiling assessment, taking appointment for career counselling, conducting self-assessment, tests satisfaction survey, etc.; and provide beneficiaries with relevant information on the Labour market
• Support the employability officer in work based learning placements, mapping for employers, capacity building and learning journey follow-ups and collection of attendance sheets
• Provide individual career counseling services, following SOPs and guidelines, ensuring a good communication and a safe space. Based on the beneficiaries’ needs, interest and capacities, develop an individual livelihoods pathways and refer the person to the most suitable activities within the program or externally (employment and self-employment options, vocational training opportunities, work-based learning, etc.).
• Organize trainings (life skills, decent work conditions, and soft skills trainings), contact beneficiaries accordingly, gather feedbacks, and collect and archive attendance sheets;
• Provide payments for each attendance where transportation allowances are requested, coordinating closely with finance;
• Ensure the classification and good archiving of each beneficiaries files classify and archive, ensuring beneficiaries data protection;
• Conduct and follow-up of referrals for beneficiaries with identified needs to the same sector or to other sectors (protection, wash, shelter, etc.) through RIMS; and ensure that they are following their livelihoods pathways and provide extra career counselling sessions if needed;
• Assist in conducting market assessment of the areas of intervention and determining program intervention priorities based on needs and existing resources;
• Participate in field-based research activities related to DRC economic recovery programing;
• Ensure strong engagement with beneficiaries targeted and make sure their enquiries are answered in a timely manner. Similarly, inform beneficiaries about the feedbacks and complaints mechanism and the hotline number.
• Work closely with the monitoring and evaluation department to facilitate monitoring and evaluation activities to ensure program implementation is on track and of highest quality.
• Ensure that project files are maintained, archived and up to date.
• Ensure that all reporting and referrals through RIMS is done through the relevant online platforms.

About you

To be successful in this role we expect you to have a Bachelor University degree; preferably related to international development, social sciences, economics, psychology. Moreover, we also expect the following

Required

1 years’ experience with INGOs, preferably in economic recovery/Livelihoods, social services, or related sectors, which would include experience with the following activities:

• • Implementation of skills development
  • Social work, particularly career and personal counselling for vulnerable individuals
  • Profiling beneficiaries for vulnerability and matching them with career pathways
  • Training and facilitation for staff and community groups

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 11 months

Band/Level: I1

Duty Station: North of Lebanon

Start date: 1 February 2022

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact sama.kanaan@drc.ngo.