Moderation of EU Madad Innovation Lab Teambuilding

Terms of Reference National Consultancy

in Lebanon

 

Project:                                                               QUDRA - Resilience for Syrian refugees, IDPs and host Moderator for the Madad Lab II on Youth and Digital Innovation & Teambuilding

Job Category:                                                     Short-term Consultancy

Duration and Period of Assignment:       up to 160 hours during the period of up to 4 month

Start of Assignment:                                       as soon as possible

Language:                                                            Arabic & English

Location:                                                              Lebanon, preferable Beirut or Tripoli

Please note that the Qudra programme is not looking for a logistical support of the EU Madad Innovation Lab workshops. The logistics will be provided by the Qudra programme. The offer is directed to professional moderators with 5 – 7 years of active and proven moderation and facilitation experience of complex dialogue formats.

Context

Qudra is a multi-donor action financed by EU Regional Trust Fund MADAD and the German Federal Ministry for Economic Cooperation and Development (BMZ) that implements its actions on behalf of the European Union and German Federal Ministry for Economic Development and Cooperation (BMZ). Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) is a leading implementing agency of the action in cooperation with Expertise France (EF) and with the Spanish Agency for International Development Cooperation (AECID). All three agencies endeavor to achieve a coherent concept and implementation in order to contribute to a European solution to the on-going refugee crisis. QUDRA Programme addresses the Syrian refugee crisis and aims to mitigate its destabilizing impact in Turkey, Jordan, Lebanon and Iraq. The objective of the Programme is to support vulnerable populations both in the host communities and the Syrian refugees in these countries.

To achieve the objective to build the resilience of host communities, refugees and displaced persons, the programme offers its support through the following five specific objectives: 1) improving school infrastructure and access to extracurricular activities (e.g. sports); 2) expanding and improving basic vocati*onal skills; 3) strengthening social cohesion through community-based services; 4) building the capacities of the local administrations; 5) and promoting dialogue and exchange of experience between refugees and host communities, with a focus on social relations.

 

 

Background to the Assignment

Building on the exchange of experience and shared learning across borders, Qudra brings refugees, displaced persons, host communities and other regional and European stakeholders together around the table to define new options for action and prospects for the future. This type of participatory approach, involving all stakeholders, has an essential role to play in developing strategies and measures for an appropriate response to the region’s refugee crisis. EU Madad Innovation Labs (‘Madad Labs’) provide a forum for these encounters: here, refugees and other stakeholders work together to identify key issues and problems and, on this basis, to develop potential solutions and initiatives.

 

Specific objective 5 (SO5) aims at providing opportunities to give a voice to refugees, IDPs and host community members. The module links the other four Qudra Programme modules (or specific objectives) of the programme across the region and accentuates the quality and added value of Qudra as a regional programme. SO5 will engage stakeholders and beneficiaries involved in modules 1-4 in a participatory and empowering way. Madad Labs provide a safe space for facilitated and action-oriented dialogue and innovation, involving a diverse group of stakeholders and participants. At the end of each lab, participants have improved intergroup relations and defined mechanisms for collaboration on vital issues and concerns, which they should also take back into their communities and/or employer organizations. Participants will include representatives from host communities, local administrations, religious leaders, refugees and IDPs and other relevant representatives in a given location.

 

Objective of the Assignment

EU Madad Innovation Labs provide an inclusive framework for national and regional exchange and learning, in which participants from Jordan, Lebanon, North Iraq/KRI and Turkey are trained over the course of four months to jointly develop innovative solutions to challenges in their communities that are related to the Syrian and Iraqi crises. Acknowledging the approach of “for Youth by Youth” and the increasing importance of digital applications permeating all areas of life – and the opportunities the latter offer, the next round of EU Madad Innovation Labs will focus on Youth and Digital Innovation.

An integral part of the EU Madad Innovation Labs is consultation and exchange with and between relevant stakeholders with a twofold objective of creating a safe space for dialogue and mutual learning, and fostering and facilitating sustainable innovation.

The Youth and Digital Innovation Lab will:

Bring together young people and a range of stakeholders to stimulate cross-border dialogue and collaboration, under the guiding question: “How can young people from refugee, IDP and host communities tackle their problems using digital innovations?”

Support youth in identifying challenges linked to the Syrian and Iraqi crises, and in jointly designing innovative solutions (prototypes) that benefit their communities, while building on digital technology and design thinking methods.

 

Scope of Work

 

The facilitator of the Madad EU Innovation Lab II on Youth and Digital Innovation moderates and accompanies the scheduled Lab-meetings from mid-June to end of September 2018.

4.1       Design and preparation of the agenda and contents of the different Lab-meetings taking place from mid-June to end of September

The facilitator moderates the process, uses innovative methods and tools to reflect on the different steps of the process and puts them in the larger frame of social innovation and problem solution of community challenges in the region. At the beginning of the process, the moderator will facilitate a three-day session on teambuilding and problem identification which will prepare the group for the following Design Thinking process. The facilitator prepares the agenda for this three-day session and its content in strong coordination with the Qudra SO5 Advisor, as well as with the external experts giving trainings / inputs during the process. The agenda of the meetings will be shared with the respective group in advance but is flexible and can be adjusted regarding the needs of the participants.

Estimated time for the preparation of workshop moderation: 5 days x 6 hours

4.2.     Facilitation of the Lab-meetings

The facilitator moderates the Lab-meetings in coordination with the Qudra SO5 Advisor and external experts giving trainings during the process. After the trainings, the facilitator reflects together with the participants of the Lab and gives the discussions a larger regional frame and context. The facilitator will be a focal point for the Lab participant, and will guide them throughout several design thinking and technical trainings, through regular reflection on the Lab process and objectives.

Estimated time for moderation of workshops: approximately 140 hours between mid-June and end of September, dates tbc

4.3.     Teambuilding for Lab participants

During the Kick-Off Workshop, the facilitators aims at forming a Lab team as a whole. In a second step, he focuses on fostering a group dynamic and teambuilding process in the subgroups. He/She facilitates the process of problem identification related to Lebanese and Syrian refugee communities in Lebanon. At the end of the three days, sub-groups have been formed and challenges identified. Thus, the facilitator plays a key role in managing group dynamics, establishing trust, and building an inclusive team spirit. This is essential in order to maintain the commitment of lab participants and ensure that the variety of intensive inputs/trainings will be absorbed in positively.

Estimated time for the moderation and facilitation of the teambuilding sessions: 3 days x 5 hours

 

 

4.4.     Documentation of the Lab-meetings in a user-friendly way

The facilitator documents the Lab-meetings in a user-friendly way in strong cooperation with the external experts in English and if needed in Arabic.

Estimated time for the documentation of the Lab-meetings: 3 days x 6 hours

 

Timeframe, volume, deliverables and reporting

5.1          Timeframe and volume

The workshops of the EU Madad Innovation Lab II on Youth and Digital Innovation will start at the 25th June 2018 and will finish at the end of September 2018. During this time, a moderation for approximately 140 hours of workshop moderation is required.

5.2.         Deliverables

Outlines / Agendas of moderation of Lab-meetings

Documentation of Lab-meetings in a user-friendly way in English and if needed in Arabic

 

5.3          Reporting

The consultant entity will report to Qudra SO5 team Lebanon

The consultant entity will work closely with the Qudra S05 team Lebanon

 

Profile of consultant

Education:

Advanced university degree (Master Degree or above) in social sciences, or other relevant disciplines

Experience:

At least 5-7 years of experience in moderation of complex dialogue formats and innovative processes in the region

At least 3 years of experience in facilitating teambuilding processes in heterogenous and diverse groups, preferable between refugees and host communities in Lebanon

Knowledge and work experience of working with refugees and host communities in Lebanon

Deep knowledge and application of a Do-No-Harm approach

Commitment to respecting deadlines and the delivery of outputs within the agreed time-frame

Able to motivate a diverse group of people and establish trust with and between participants

Understanding of the Qudra Programme and the EU Madad Innovation Lab activity

In depth understanding of regional context regarding the Syrian refugee crisis

 

 

 

Language requirements:

Fluency of English and Arabic language is required

 

Application Process

 

Please send your technical offer, the financial breakdown (taking into account the estimated time needed) and 2—3 references for your moderations and teambuilding skills by mail to info-lebanon@giz.de

Note: Only applications containing the mentioned documents will be taken into consideration.

Subject of the mail: “Consultancy Qudra SO5 | Moderator for the Madad Lab II on Youth and Digital Innovation | Teambuilding”

Deadline is May 1, 2018

 

Note: Any change to this ToR which might be proposed by the consultant or the beneficiary must be discussed and agreed with the contracting authority (GIZ).