PSS Worker - Syria, Hellok

Support provision of MHPSS service:

• Assess psychosocial needs of beneficiaries (men, women, children and families) using Dorcas tools
• Design a tailored action plan to respond to the psychosocial needs of each person
• Ensure the implementation of a quality MHPSS intervention for beneficiaries showing psychological distress.
• Establish of long-term and short-term objectives that ensure safety and stability and enhance the flexibility of the individual and the family to bring their lives back to normal
• Implement individual intervention plans with the consent of the beneficiaries or their caregivers
• Organize and facilitate group sessions for beneficiaries and/or their caregivers
• Conduct positive parenting sessions for caregivers
• Refer beneficiaries to specialized services when needed
• Conduct visits to people including who are not able to come to the center
• Use various communication means (written, spoken, drawn, etc.) during activities to ensure effective inclusion

Support and contribute to effective implementation of project objectives;

• Participate in Dorcas training as needed and when requested
• Document any protection concerns or any incident/ act that causes harm to beneficiaries and report them promptly to the Line Manager and to the MHPSS TC
• Respect principles of data protection and security, and all guidelines of documentation within the project and keep data records
• Maintain complete individual files for each person visited, including detailed descriptions of services provided

Internal and external reporting

• To provide internal reporting to the line manager and to the MHPSS TA on activities according to Dorcas internal tools

Ethics 

• Shows professional ethics
• Respects beneficiary’s privacy and confidentiality (he/she only shares medical information with medical staff/persons directly involved in beneficiary’s care). 

Professional competencies required

• Bachelor or incomplete degree in Education, Sociology or Psychology
• High communication skills
• Previous experience in PSS will be an added advantage
• Experience working for an NGO preferred

Personal competencies required

• Fluent in Arabic – written and spoken
• Good in English – written and spoken
• Good level of reporting skills
• Good knowledge of computer
• High level of communication skills, ability to listen and open-mindedness
• Flexibility, ability to work with multi-disciplinary and multi-cultural people
• Able to cope and work in considerably stressful environment
• Good time management and task management skills
• Able to work independently and with autonomy, while following objectives and instructions
• High level of diplomacy, cultural sensitivity and security awareness
• Desire to develop his/her expertise and knowledge.
• Motivated, dynamic; able and willing to take initiatives

Remarks

All Dorcas policies, guidelines and checklists are an integral part of this Job Description and must be implemented e.g.

• Policy on Safety and Security
• Guidelines on Prevention of Corruption
• Guideline on PSEA
• Doracs Code of Conduct and child protection
• Dorcas encourages women and men to apply