Visa Officer

Tasks and responsibilities

• Process applications for Schengen and National visa within agreed benchmarks
• Deal professionally with all applicants, whether over the phone, via e-mail or in person
• Provide professional, accurate, timely and appropriate advice on written enquiries of applicants and authorities
• Conduct or assist for application interviews and undertake case-related investigations
• Liaise with the external visa application center
• Provide general administrative support to the Embassy

Competencies and selection criteria

• Exceptionally high personal and moral integrity and the ability to work with people of different nationalities and cultural backgrounds
• Highly proficient in spoken and written Arabic, French and English, German skills would be an advantage
• Excellent communication and interpersonal skills, ability to connect and work well with others
• Ability to stay calm, polite and effective under pressure. Ability to consistently work with utmost precision.
• Exhibit high level of confidentiality, reliability and professional attitude
• Excellent organizational and administrative skills
• Ability to prioritize tasks and meet deadlines independently
• Responsible and reliable team player
• Very good IT skills (Microsoft Office)

Education and experience

• Minimum of 5 years professional experience in administration, experience in the visa and/or consular business would be a substantial advantage

• Diploma in Business Administration / Bachelor in related field