Social Worker

I- GENERAL DESCRIPTION

The main role of the Social Worker (SW) is to support beneficiaries seeking services from Embrace through psychosocial assessments and liaising them to appropriate psycho-social and community-based services that support their mental health needs.

II- ORGANIZATIONAL VALUES

• Respect: To consider all individuals worthy of high regards and respect.
• Integrity: To adhere to the highest moral and ethical principles in fulfilling Embrace’s mission.
• Compassion: To understand another person’s condition from their perspective and strive to respond to their needs.
• Inclusiveness: To actively include stakeholders in decision making and the implementation of Embrace’s strategic goals.
• Accountability: To acknowledge and assume responsibility for all actions and decisions undertaken within the organization.
• Ownership: To assume one’s responsibility towards their role and the organization, to problem solve and actively seek feedback in a proactive manner.
• Collaboration: To actively seek feedback from members of the team, and work collaboratively with team members inside the organization as well as engage external partners in fulfilling Embrace’s mission and vision.

III- MAJOR DUTIES & RESPONSIBILITIES

• Conducting psychological triage and assessments for those seeking mental health services and aiding in decisions regarding services needed.
• Conducting face-to face or phone-based case management and following up for existing and new cases in terms of orientation, referral, and other follow-up
• Collecting, managing, and archiving data pertaining to beneficiaries and community services to establish comprehensive orientation network with a pathway.
• Revising and/or establishing an efficient and paperless procedure of case- management, within the policies of Embrace.
• Orienting staff and volunteers at the organization to community resources and case management triages.
• Engaging with groups present in the humanitarian field to ensure active coordination between different sectors for different service provision.
• Coordinating family/team meetings as needed and when appropriate.
• Preparing presentations and/or facilitating workshops.
• Reporting monthly on the operations of the social work department.
• Providing education and promoting awareness of mental health and mental illness issues and services.
• Supporting the mission and vision of Embrace and the National Lifeline.
• Authorizing financial assistance to help patient meet ongoing medical care expenses and/or forward the social assessment of the patient to the concerned custodian persons to benefit from a certain dedicated fund.