Contracting of a service provider for web development for the Municipality of Saida

1. 1. General objective

The objective of the assignment is to develop and launch pilot e-services at the municipality of Saida.

0. 2. Specific objectives
1. Connect offical municiaplity website to an online server with the required technical and security specifications.
2. Upgrade the Municipality of Saida’s official website to enable the delivery of e-services.
3. Design and develop pilot municipal e-services.
4. Ensure data security, service continuity, and compliance with basic cybersecurity and data protection standards.

1. 3. Anticipated results

The Municipality of Saida is equipped with a fully functioning website that handles operational pilot e-services, fully owned and managed by the municipality.

2. Description of the assignment

1. 1. Planned activities

Web development and e-services

The service provider responsible for web development in relation to pilot e-services shall:

• Website upgrade in relation to connection to online server and e-services.
• E-services design & development:
  • Service 1: Issue Reporting Platform: Citizens can log in and submit an issue by uploading a photo and description. The system then routes the case internally to the relevant staff. The Mayor has full visibility across all issues, and dashboards/reports track status, including pending items and overdue cases.
  • Service 2: Health Tracing for Municipality Employees: Staff dashboard containing key benefits and medical coverage information (e.g., NSSF, municipality coverage, insurance), enabling follow-up and helping the municipality track coverage status and related needs.
  • Service 3: AI-Powered Slaughterhouse Monitoring System: A digital connection between the Saida’s municipality and slaughterhouse to monitor throughput and working conditions, with the objective of ensuring safe, healthy meat for citizens.
• Application-level security
• Integration with hosting provider
• Training (functional + admin)
• Documentation (user + technical)

1. 2. Anticipated deliverables

Deliverables

Responsible party

End date

Number of work days

Connecting muncipality website to online server

Web development provider

After 3 working days of contract signature

1

Website and hosting upgrade for e-services

Web development provider

Within 2 weeks of contract signature

2

Development and deployment of pilot e-services

Web development provider

Within 8 weeks of contract signature

12

1. 3. Coordination

The service provider shall designate a single contact person for project implementation purposes.

Close collaboration must take place with the project team and the public administration personnel, from assignment preparation right up to completion. Furthermore, regular exchanges must take place with the Logistics and Procurement Manager Rayan Mehreb on assignment progress and any difficulties that may be encountered.

3. Place, duration and terms of performance

1. 1. Implementation period:  maximum 8 weeks
   2. Start date: 16/2/2026
   3. End date: 17/4/2026

4. Qualifications and Skills

• University degree in computer science of equivalent
• At least 1 years of relevant experience in web development, e-services, or similar fields
• Ability and skills in drafting and advising on safety and cybersecurity design standards
• Ability and willingness to be on site in Saida municipality
• Ability to work effectively in a multicultural/multinational environment
• Excellent planning and reporting skills, ability to adapt to dynamic environments

5. Selection criteria

Technical criteria

Score (65/100)

Core web fundamentals knowledge: Demonstrates solid understanding of web development coding, and can build and maintain basic responsive web pages independently.

20

Backend and API integration: Has hands-on experience integrating backend services and external APIs, including handling authentication, data exchange, and basic error handling.

20

English proficiency: Can read technical documentation, communicate clearly in written English, and follow instructions from English-language resources.

10

Professional habits: Shows reliability, clear communication, respect for deadlines, and the ability to document work and respond constructively to feedback.

10

On-site availability (Saida): Is able to work on site in Saida municipality when required, in coordination with the project team.

10

Financial criteria

Score (35/100)

Price per workday: Provides a clear and competitive daily rate aligned with the scope and level of the assignment.

35