Human Resources Officer

Helem, is the first LGBTQIA+ rights organization in the Arab world, officially established in Beirut, Lebanon in 2001. Its mission is to lead the struggle for the liberation of Lesbians, Gays, Bisexuals, Intersex, Transgendered, Queer (LGBTQIA+) and other people with non-conforming sexualities and/or gender identities in Lebanon and the SWANA region from all sorts of violations of their individual and collective civil, political, economic, social, and cultural rights. Our goal is to empower young LGBTQIA+ leaders to advocate for their own liberation. We seek to create initiatives and spaces where our communities can leverage unity through diversity and build power. We protect and support individuals with the resources to resist the harm caused by homophobia and transphobia. We empower our youth through education and community building and mobilize to change the laws, policies, and practices that deny us equality and reduce our quality of life.

Helem runs various programs and advocacy campaigns and provides a wide range of services to members of the LGBTQIA+ community in Lebanon, including emergency response, case management, legal assistance, social support, family support, and mental health support. It also runs one of the largest non-commercial queer spaces in the MENA region through its community center and prioritizes decriminalization, labor rights, housing, hate speech, and economic empowerment as advocacy priorities.

Job Description:

• Create, develop and implement Helem’s human resources department including establishing/updating all policies, HR strategies, and initiatives aligned with the overall organization strategy;
• Manage and implement the entire Helem recruitment process, including creating job descriptions, advertising, contracts, selection, and scheduling of interviews;
• Expand, oversee and manage a performance appraisal system that drives high performance and centralized the needs and well-being of staff members;
• Oversee and manage any and all staff capacity-building efforts and manage all applications for external opportunities;
• Maintain a pay plan and benefits program and assist in the management of employee public and private healthcare plans;
• Bridge management and employee relations by addressing demands, grievances, or other issues;
• Manage the entire employee onboarding process including the meticulous introduction to the Helem employee handbook;
• Ensure the continuous update and improvement of all HR policies including the employee handbook;
• Ensure that Helem’s employee code of conduct is respected at all times and that refresher sessions are given on an annual basis and when the need arises;
• Support and engage with all internal and external investigations concerning employee conduct when they arise;
• Maintain a meticulous record and oversight over employee vacation schedules, sick and bereavement leaves; organizational holidays, attendance, and other issues; 
• Ensure full legal compliance for all HR-related matters;
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital;
• Nurture an ethical, collaborative, and positive working environment;
• Report to management and provide decision support through HR metrics;
• Provide advice and expertise on program and project implementation, including strategic, administrative, and logistical support when needed;
• Assist in any other tasks deemed necessary by the center or organization’s leadership.

    Education and Work Experience:

• Proven working experience as HR Manager or other HR Executive
• People-oriented and results-driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Bachelor’s Degree in Human Resources or related field