Money Transfer Service Provider

background

himaya is a child protection non-governmental organization founded in 2008 with the vision of making child protection a right, for all children, across Lebanon.

himaya’s child protection services are delivered through two main programs      PREVENTION & RESPONSE (resilience and Judicial protection) that work in close collaboration to ensure safe referral for cases & adequate and timely intervention.

himaya’s Prevention program conducts awareness activities on child protection (CP) and life skills (self-protection skills, self-development) for children and caregivers in camps, schools, NGOs etc. The Prevention program team also trains organizations and community members on CP and life skills in order to for them raise awareness about CP in their community. The objective is to help children be safe and sensitize communities on CP topics.

himaya response programs respond to all incoming notifying of child abuse and offer protective services for the best interest of children through judicial pathway for imminent risk cases or non-judicial pathway for medium and high-risk cases. Post to ensuring protection of children from abuse, the resilience program offers specialized psychosocial services to the child and his family.

Job summary

HIMAYA is looking to establish a service agreement with a money transfer company to facilitate the online transfer of cash funds to beneficiaries across Lebanon.
The amount of cash transfers is an estimation based on previous transfers made in the previous year’s averaging more than 100,000USD per year.

Deliverables/requirements

• A functional, secure, cash disbursement platform
• Ability to create multiple users with distinct permissions [Uploader: only uploads payments; Authorizer: approves the payments]
• Ability to generate reports and search for history on the platform: Transactions uploaded, paid/unpaid transactions, search filters by TN number, Beneficiary first name and last name
• Ability to download the receipt for the transaction from the platform once collected by the beneficiary
• An SMS system to inform the beneficiaries to pick up their transfer once approved on the system
• Statement of account on request
• Ability to provide transfers in USD and LBP
• Ability to track unpaid and paid approved transactions on the platform
• Support Himaya with customer service for troubleshooting issues that may arise in the platform: maintenance issues, canceling a transaction, changing the name of the beneficiary for a transaction
• Capacity to manage bulk payments
• Ability to deposit money into our account Via bank transfer