Regional help desk coordinator for Arab region

  • Create an information sheet, outlining purpose, functions, contact details and mechanisms, and other relevant information about the regional help desk, for circulation among a targeted group of users
  • Determine appropriate communication forums and pathways for a regional community of practice in collaboration with relevant stakeholders
  • Initiate and facilitate a community of practice for field-based Child Protection Coordinators and Information Managers through communication channels, such as Skype group, Google group, Facebook page, or other means, to create field-based networks and information sharing
  • Provide individual technical support for coordinators and coordination groups as well as linkages with other coordinators or technical experts as needed
  • In collaboration with the regional focal point, create and maintain a log of incoming requests; conduct analysis of the inquiries nature and present key findings of requests to relevant stakeholders on monthly basis
  • If longer term, more substantial support for a specific request is needed, liaise with your supervisor and Global Help Desk to determine a way forward, which may involve creating interim guidance and/or referring requests to the relevant Alliance Working Group or Task Force as applicable and follow-up as necessary
Intervention Sectors
Human Rights & Protection
Application Deadline
Organisation
Himaya
Salary Range
1500 to 2000 (USD)
Contract Type
Full Time
Application Submission Guidelines
Please send your CV to the following address: recruitment@himaya.org with the subject line: “Regional help desk coordinator for Arab region - Fanar"
Requires a Cover Letter?
No
Experience Requirements
5 to 10 years
Education Degree
Masters Degree
Education Degree Details
 At least 5 years of experience in child protection in emergencies programming or child protection in emergencies coordination or related fields.
 Experience of designing and delivering training
 Excellent interpersonal skills
 Fluency in English and Arabic.
 Excellent understanding of the humanitarian architecture at global and field level and the transformative agenda
 Proven ability to work independently and deliver results
 Excellent communication and organizational skills
 Research skills
 Ability to work under pressure and difficult situations
 Established relationships with field based coordinators of child protection in several key emergency affected settings
 Experience coordinating child protection responses
 Experience leading a child protection rapid assessment in an emergency context.
 Experience designing and implementing knowledge management initiatives for the humanitarian sector
 Experience in strategic planning, preferably in the area of capacity building.
 Experience working implementing child protection programs in an NGO
 Experience mentoring in a professional setting
 Experience facilitating child protection in emergencies (CPiE) and child protection coordination training to inter-agency groups
Arabic
Very Good
English
Very Good
French
Very Good
Hide guidelines for wrong answers
No