Liaison Officer

PRESENTATION OF HANDICAP INTERNATIONAL Handicap International is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. Handicap International is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.   For more details on the association: http://www.handicap-international.org   Handicap International is composed of 3 operational divisions: Emergency Response Division (ERD) Mines Division Development Division   MISSION CONTEXT   The Emergency Response Division in Lebanon was created in April 2012.  The provision of support to health structure is provided directly by Handicap International physiotherapist and technical advisor.  The identification, assessment of the needs, referral and direct provision of services is done trough 18 outreach teams (composed of one social worker as case manager and one physiotherapist supported by 4 psychologists and/or psychosocial workers) and trough 4 fixed points in the communities (in community centers to allow more efficiency reducing the time to reach the beneficiaries). An additional team in Bekaa and North Lebanon will be focusing on the community sensitization, training to humanitarian workers and the identification of potential local partners. In Lebanon, the provision of household essential items including food, NFI and unconditional cash assistance to cover essential winter basic needs of the most vulnerable refugee newcomers will be done in HI area of intervention (54 villages in Central and West Bekaa) through current dedicated outreach teams and distribution teams.   ACCOUNTABILITIES   Line manager: Basic Needs Project Officer Line manager+1: Program Manager Supervise: 2 outreach teams (1 in Tripoli, 1 in Qobayat) In direct cooperation with: Basic Needs Project Officer & Program Manager     RESPONSIBILITIES   Objective 1:Liaison: Activities/Main duties: - Collection of accurate information regarding the UNHCR / RAIS technical requirements, inform HI management in a synthetic and precise manner and be able to provide solutions. - Direct coordination with UNHCR counterparts regarding technical issues on the migration of data cross-checking - Maintain regular contact with the identified agencies working in the multi-purpose cash assistance in the area of intervention. - On a regular basis, lists of beneficiaries or households assessed will be exchanged between the cooperating agencies to avoid overlapping.   Objective 2:Information Management Activities/Main duties: -     Ensure the smooth flow of data collected from the collection to the UNHCR Database, according to the UNHCR requirements. The LO will be responsible of the correct migration path of the data to the RAIS Database. -     Be able to have an accurate and global overview of the situation regarding the data management in order to provide to her / his direct supervisors with accurate and relevant information. -     In cooperation with the Field Database Officer, to ensure the correct migration and population of data into HI internal Cash intervention related databases. The LO will ensure the integrity and good use of the data and Databases.   Objective 3: Organization of the Team Work Activities/Main duties: -     Responsible for the planning of the team on the field : organization of the weekly planning of activities of the plurdisciplinary team, taking into account the visits of technical referents and line manager, and the objectives given by BN PO/PM -     Responsible for the availability of the materials of the team for the field activities -     Animation and organization of the meetings with the ECHO BN team   Objective 4 : Management of deferral / referral cases Activities/Main duties:                                                                   -  Reception and distribution of the cases to the field team according to the planning -   Follow up of the visits and assessments done by the field team -   Reporting and follow-up of all the deferral cases in the appropriate document -   In close collaboration with the team, and following the referral strategy of the programme, refer daily all the referral cases to DVFP Specific Needs teams and Referral Focal point   Objective 5 : Participate in the analysis and reporting of global issues in the refugee population and the humanitarian context Activities/Main duties: -   In formal and informal meetings with the team, participate to a qualitative analysis of the different kinds of issues, at individual, familial and community level -   Participate to report with the tools and the internal system all issues identified -   Be part of a constructive holistic team work to develop a very qualitative analysis and response for disable and vulnerable persons -   Make proposition to DVFP BN PO/PM on strategy of action to ensure a quality response to the refugees needs   Objective 6 : Ensure the work quality of your team on reporting, referrals and information sharing: Activities/Main duties: -     Regular field visits with the team -     Participate regularly in the assessment of their needs in order to monitor the data collection done by the different field teams and to ensure a quality reporting of data in the database -     Organize regular meeting with the team to share information and updates on the programme -     Organize training/refreshment when needed   Objective 7: Reporting Activities/Main duties: -     Send weekly reports to BN PO -     Send monthly reports to BN PO -     Send every weeks all the reporting tools used and updated during the week -     Send minutes from all the meetings and discussions with external actors -     Send any other report upon BN PO request -     Report any constraints or problems faced with the team before taking any action -     Report without any delay any security issue   Objective 8 : Administrative Activities Activities/Main duties: -     Provide administrative and logistic support to the project manager upon request     Objective 9 : Demonstrate an ethic and professional practice: Activities/Main duties: -     Respect beneficiary confidentiality. -     Respect and promote HI’s Policies and report to your line manager any non respect of HI’s policies amongst the teams or partners. -     Address needs and requests in a professional way. -     Report any incident or act that causes any harm to beneficiary or to others. -     Always interact with children with the presence of their parents or caregivers -     Always respect a refusal of treatment.   Objective 10 : Demonstrate willingness to improve professional competences and abilities to increase care quality: Activities/Main duties: -     Demonstrate motivation at work. -     Demonstrate willingness to improve own knowledge and skills by participating actively in any training sessions, capacity building activities… -     Participate in the different activities that are common to all team members -     Respect each team member’s positions, work, and specialty -     Adapt to special situations or demands from supervisor (reporting, etc)   REQUIREMENTS   Background: KNOWLEDGE   Mandatory: •  Database   Preferable: •  Community work   SKILLS •  Good communication and listening skills •  Diplomacy •  Proactive   Languages: Fluent in English and Arabic mandatory (oral and written) Driving licence: not mandatory Computer skills: Very Good Personal qualities & soft skills:         •    Adaptation to specific working conditions •    Capacity to work in team and autonomously •    Capacity to work in an multidisciplinary and multicultural team •    Dynamism, high level of motivation •    Flexibility and availability •    Interest for social work and field work •    Willingness to learn new skills and/or approaches •    Good capacity to interact with members of the team and different communities   EXPERIENCE: •  First experience in community base projects is mandatory •  INGO/LNGO working experience is an advantage •  Between 1 and 3 year experiences   JOB CONDITIONS Remuneration: according to HI salary grid Starting date: to be decided Duration/ Type of contract: Till the end of March 2015 Social insurance: Covered by Handicap Internationalccording to HI salary grid