Liason Officer

Main tasks and responsibilities:

• Support the referral of patients who require specialized/secondary medical treatment
• Collect pertinent information and provide appropriate actions for patients who are seeking emergency care
• Liaising and networking with partner organizations, public institutions (MoPH, PHCs, hospitals), UN agencies and health partners e.g. for referrals and medical services
• Filing, documentation, management and regular follow up with individual patients in informal tented settlements (ITS)
• Coordinate regularly with MMU field officers and doctors concerning referral cases
• Ensure proper and timely reporting to CC and flow of information (special case meetings, team briefings, diagnosis, lab test results, etc.) between the doctors, the referred patients and the CC
• Support the MMU in the assessment, registration and monitoring of patients
• Assist the Monitoring and Evaluation Officer in assessment and evaluation of current and potential humedica ITS
• Act as field officer to MMU if support is needed
• Act as driver and/or translator for CC if necessary
• Assist in logistics and data filing

Conditions of engagement:

Starting: ASAP

Contract duration: one year with possibility of extension

Working hours: 8.30 – 5:00, half an hour lunch break

Post based in the humedica office in Zahle and Central Bekaa with occasional field visits

Minimum requirements:

Education and Experience

• Experience in working with NGOs
• Medical background is desired (nurse, pharmacist etc.)
• Strong knowledge of the established Lebanese Health System in cooperation with UNHCR and INGOs in Bekaa Valley

Languages

• Fluent Arabic and good English language is mandatory

Competencies

• Strong skills in communication, mediation and cooperation
• Good knowledge of the Lebanese referral system and ability to explain the referral processes in detail to patients if needed
• Experience in filling out and sending referral forms desired
• Results and quality oriented
• High motivation for challenging and complex task and good common sense
• Ability to cope with difficult security context
• Able to work as part of a team
• Able and willing to work in a multi-cultural environment
• Able and willing to work in harsh environments
• Flexibility and reliability
• Commitment to Code of Conduct and humedica Principles