IT Officer

JOB Description.

• Configure and deploy new workstations, laptops and peripheral equipment.
• Install, troubleshoot, repair, update and maintain workstations and laptops.
• Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
• Setup and support audio/visual equipment for presentations on site.
• Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
• Removal/disposal of non-functional equipment.
• Provide software and system troubleshooting and support.
• Install, maintain, troubleshoot, and update operating systems and user applications.
•  Monitor network to ensure network functionality and availability to all system users.
• Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
• Ensure computer is set up prior to new hire start date and any related moves.
•  Handle the relocation of computer equipment as a result of office or personnel changes.
• Request and setup new user accounts and email accounts
• Create and maintain inventory, which may include hardware, software and various items such as laser printer cartridges and peripheral equipment.
• Has a background programing, oracle database is preferable.
• Experience of SQL Server, Active Directory with a Hyper V environment
• Respond to and log calls, escalating calls as required with key support vendors