Case Processor

Under the overall supervision of the Processing Supervisor and the direct supervision of the Out-Processing Supervisor, the Case Processor will perform the following functions:   Adhere to Standard Operating Procedures and implement policies in accordance with US Department of State/Bureau of Population, Refugees & Migration (DOS/PRM) guidelines for United States Refugee Admission Program (USRAP) Complete daily clerical Out-processing Unit activities, including the preparation of medical forms, travel packets, out-processing correspondence Execute Quality Control Reports and take action on necessary cases that require follow up Complete file review for cases that have completed USCIS adjudication Provide operation and logistical support as an ICMC deployee to USCIS missions. Scan and photocopy all documents required for each refugee file for the purpose of out-processing Work closely with the Out-Processing Unit Supervisor to track medical, cultural orientation and travel related activities Perform other duties or special assignments as may be assigned to ensure efficient processing and operation of the ICMC Refugee Resettlement Program Adhere to ICMC’s standard operating procedures, code of conduct, and security protocols     REQUIREMENTS:   Post-Secondary Degree or equivalent experience   QUALIFICATIONS and KEY COMPETENCIES:   Strong organizational and time management skills Strong command of Arabic and English, both written and verbal   Proficiency in Microsoft Excel, Outlook and Word; Competency in other statistical/reporting programming is desirable Excellent communication skills Ability to follow directions and implement policies and procedures with a positive and receptive attitude  Ability to work effectively under stress and in a multicultural team Respect for diversity Ability to maintain high performance standard with attention to detail Previous experience in humanitarian and/or refugee fields is advantageous