Terms of Reference
Operations Officer
The Operations Officer coordinates the operations and some administrative tasks in the organization. The Operations Officer also oversees their organization's budget, form its policies and guidelines, ensuring that everyone is working toward the same goal. He/she should suggest and follow up on effective operational methods and strategies to ensure performance, moral and efficiency of staff members.
Responsibilities by Functions:
Accounting tasks
Bookkeeping (day to day financial operations) and handling the petty cash supporting and in collaboration the organization’s accountant.
Following with the bank on donations, bank accounts status, checks deposits...)
Following up on contributions and donors funds (emails, phone calls) in collaboration with Director and Programs Manager
Overseeing the organizational ‘s financial performance against budget and operational goals (monitoring the cash flow)
Supporting the Director and Programs Manager with budgets
Managing suppliers and donors’ contracts
Writing and preparing financial reports to donors
Human Resources Management
Securing the recruitment of qualified staff for the organization (posting job descriptions when needed, collecting CVs for the Director..)
Managing all staff related matters (timesheets, annual leaves, performance appraisal…)
Preparing memos, manuals for a better performance of the team
Updating staff files (payroll, NSSF, status sheets…)
Issuing the payroll for staff members
Filling NSSF and/or insurance forms for new comers and following up on the regular NSSF and Insurance formalities for all team member
Operational Management
Building and sustaining good relationships with suppliers
Insuring all office equipment, supplies and printing needed
Managing and monitoring and increasing the efficiency of Support Services (IT, Audit, and Accounting) through coordination and communication between support and organization
Working and monitoring fiscal and legal matters
Managing administrative and accounting files and database systems
Following on some administrative tasks
Education and Qualifications:
University Degree in Business Administration , Human Resources or other related business fields
3 - 4 years of work within the NGO field
Knowledge of Microsoft office (PIMS accounting software is a plus)
Knowledge in financial and accounting principles and practices
Knowledge in human resources principles and practices
Key competencies:
Accountable and reliable
Ability to adapt in a fast and changing environment
Initiative taker and decision maker
Excellent planning and organizational skills
Team work and collaborative management skills
Strong communication skills
Good command of English and Arabic, French is a plus
Ability to manage budgets
Ability to negotiate with suppliers and promote the organization with adept marketing skills.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Requires a Cover Letter?
Yes
Education Degree
Bachelor Degree
Education Degree Details
University Degree in Business Administration , Human Resources or other related business fields
Arabic
Fluent
English
Fluent
French
Good
Hide guidelines for wrong answers
No