Programs Coordinator - North Area

Roles and Responsibilities:

(A)   Responsible for quality implementation of programs in North Lebanon area in terms of Volunteer follow up

• Maintain positive relationships with volunteers and sustain regular follow-up and coaching through phone calls, class visits and feedback meetings before the first session, during delivery and after last session.
• Gather testimonials from volunteers and surveys results as needed.

(B)   Responsible for quality implementation of programs in North Lebanon area in terms of Schools & student follow-up

• Follow-up with schools on a weekly basis through classroom visits, emails and calls to ensure smooth running and quality delivery of all programs.
• Gather testimonials from students and school representatives.

(C)   Attend and facilitate (and where needed lead) all program implementations in North Lebanon to ensure quality

• Learn about each INJAZ program and the requirements to ensure a quality implementation (PIG especially).
• Help organizes regular mid-term focus group sessions with volunteers and schools.
• Ensure availability of all program materials and coordinate with the schools and volunteers.

(D)  Support in data management and grant reporting for North Lebanon area

• Compose, draft and edit necessary correspondence to schools, universities and volunteers.
• Support the INJAZ team in preparing a yearly plan for programs implementation.
• Prepare all data, success stories, testimonials to supply to Program Manager to include in Grant reporting

(E)  Support Program Manager in trainings, PR and events where needed

• Assist in organizing and delivering volunteers training programs
• Contribute to the execution of the organizational marketing plan (media communication, brochure, newsletter, website) by sharing program stories and testimonials.

(F) Responsible for systemizing interaction with volunteers and strategizing on retention and involvement mechanisms for North Lebanon

• Update database of volunteers
• Recontacting previous volunteers
• Designing comprehensive and straight-forward volunteer screening system
• Screening volunteers through systemized process
• Strategizing and implementing retention and appreciation systems for volunteers
• Assist Program Manager in operating INJAZ Lebanon office in Tripoli, and perform other related duties, as assigned or requested.

Specifications/Qualifications

• Bachelor degree in Business Administration/Other relevant field or equivalent.
• 2+ years professional experience preferably in other NGOS, or in private sector
• Highly organized and motivated, ability to multitask, complete tasks in a timely manner and work as a team member.
• Be outgoing and dynamic
• Sincere interest in the mission of INJAZ Lebanon.