Housekeeper / Domestic Staff

Job Summary:

The housekeeper ensures that ICRC premises are clean.

The housekeeper performs routine cleaning tasks to maintain a neat and tidy premises environment.

Objectives and Tasks:

Accountabilities and responsibilities:

     Office cleaning:

• Performing routine cleaning tasks such as dusting, sweeping, mopping, vacuuming floors.
• Cleaning office furniture (front and back – upper and bottom).
• Ensuring proper cleaning of restrooms, restocking suppliers as needed (tissues, toilet papers, etc.).
• Ensuring proper cleaning for the coffee break area, restocking supplies as needed (tea, coffee, sugar, etc.)
• Cleaning the windows once per month (or when instructed and after heavy rain if necessary).
• Cleaning all offices blinds at least once per month.
• Organizing and cleaning common areas (canteen, meeting rooms, reception areas)
• Ensuring all rooms are well-stocked with essential supplies (coffee, tea, tissues, etc.)
• Managing paper and water stock at attributed floors, replace gallon in dispenser, and report any shortage for immediate refill.

Residence cleaning:

• Performing routine cleaning tasks such as dusting, sweeping, mopping, vacuuming floors.
• Cleaning residence furniture (dining table, living room, appliances, rails, beds, kitchen cabinets)
• Ensuring proper cleaning of restrooms, restocking suppliers as needed (tissues, toilet papers, etc.).
• Ensuring proper provision of cleaning products and reporting when in shortage
• Cleaning the windows once per month (or when instructed and after heavy rain if necessary).
• Cleaning of curtains once every 06 months.

Common cleaning duties:

• Maintaining a clean and organized living space for our end users
• Performing routine cleaning tasks such as dusting, sweeping, mopping, vacuuming floors
• Supporting the residences supervisor with washing and ironing bedsheets, towels for arrivals preparation.
• Supporting the delegation supervisor with preparing coffee breaks for the meeting on site premises.
• Checking water stock per site and replace gallons when needed and where applicable.
• Inspecting, counting and reporting shortages or damage of standard items

Waste management:

• Collecting waste from residences, individual offices spaces, common areas and restrooms.
• Transporting and disposing waste in their designated areas (general waste or recycling).
• Collecting recycling waste from recycling bins, transporting them to basement 3.

Communication and reporting:

• Reporting to premises team members all observed maintenance problems (leakage, burned bulbs, broken handles, etc.)
• Communicating effectively with office staff ensuring respect of privacy.
• Reporting any waste management concerns or achievements.
• Using appropriately all equipment and cleaning products

       General support:

• Cleaning ICRC furniture using the designated vacuum machine.

GENERAL DUTIES

• Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.
• Understands and adheres to the ICRC Code of Conduct.
• Understands the roles of the components of the International Red Cross and Red Crescent Movement.
• Respects and observes staff regulations and security rules at all times.
• Represents the ICRC in a professional manner at all times.
• Develops and maintains a pleasant and conducive working environment with colleagues and line managers.
• Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.
• May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.

Position Requirements:

Minimum Qualifications:

Years of experience required: 2 to 3 years of experience in housekeeping and cleaning services.  Experience as a housekeeper or cleaner, preferable.

Level of education: Primary School Level.

Field of education: -

Languages: Arabic (Native) English (limited working).

Certificate: Cleaning or Housekeeping.

Required Competencies

• Good physical condition for lifting heavy weights, ready to effortlessly handle workloads at the delegation floors or residences.
• Organized, proactive and accurate.
• Attentive to details
• Consistent and independent in performing cleaning tasks.
• Efficient in completing attributed duties within specified time.
• Capable to communicate with staff and team members.
• Capable of maintaining a positive behaviour when receiving feedback
• Ability to work with other cleaning staff.
• Ability to exhibit discretion and maintain confidentiality and respect of privacy.
• Has the minimum understanding for using cleaning products and cleaning tools.
• Capable of maintaining and cleaning equipment’s (vacuum machine)
• Ability to handle jobs that required physical efforts including lifting, moving and distributing heavy goods.

Job Details:

Job Location: Beirut.

Working Schedule: Monday to Friday from 8am to 5pm.

Contract Type: Fixed Term, 1 Year (renewable based on performance and need for position)

Salary Package: USD 853 – 1’421 (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).