Receptionist

Responsibilities and tasks: Handles all incoming/outgoing phone operations Connects the interlocutors to the department in charge Takes messages and transmits the information and Identifies private calls for billing Stores and processes the information with precision and confidentiality Updates the telephone list of main and sub-delegations on a regular basis Handles the reception of visitors by welcoming and orienting them to the appropriate ICRC employee Adapts his/her behaviour according to different interlocutors Keeps record of daily visitors at the delegation Supports other department Receives incoming/outgoing mail Hands over and receives Express Mail Vouchers and Invoices Attributes newspapers every morning to concerned departments Coordinates with security guards on: Access of visitors, mail delivery, follow up all related tasks after working hours and weekends. Supports the secretary Maintains the stationery stock on the management floor. Replaces the secretary in her absence (Organisation of pouches, …)  Minimum required knowledge & experience: High school level 2 - 3 years work experience in similar function Good knowledge of spoken English Basic computer skills Good communication skills