Welcome Officer

  Responsibilities and Tasks : Organizes all travel related documents for DAM support team and BEY delegation Maintains contact with services providers mainly hotels and taxi companies Ensures proper logistical support for all the movements Ensures the necessary administrative related work Ensures good customer service for concerned files Keeps updated lists about the DAM support personnel in the country, their whereabouts and residence location within the country Accommodation in hotels or attribution of housing facilities to newly arriving expatriates and to DAM support personnel in cooperation with premises department Accommodation in hotels for internal missions within the country Responsible for the completeness of the Welcome file and its content Keeps filing related to handled cases Sends e-welcome file to new arrivals Collects filled out forms and copies all necessary documents of the expatriated personnel (Flight ticket, Passports etc.). Takes salary advance for Welcome file and collects the signed salary sheets. Explains the functioning of the delegation and does the presenting to the staff and the "tour de delegation" for DAM support team Knows how to arrange the travel & missions for personnel according to ICRC's travel policy Arranges hotel booking Arranges coffee breaks for meetings Minimum required knowledge & experience   High school or professional diploma 3 - 5 years work experience in a similar field Good knowledge of written and spoken English Good computer skills Excellent organisational and methodical skills Good communication skills