Consultant, Psychosocial Support

Job Duties and Responsibilities

1. Ensure individual counselling on request under strict confidentiality.

2. Provide PSS briefings/ debriefings to staff, either individually or as a group

3. Reinforce and support self-assessment and knowledge of such methods.

4. Provide critical incident debriefings to staff on request.

5. If needed, and agreed upon, undertake missions to the field according to an identified ToR.

6. Develop together with the PSP coordinator a file management system that:

(a) ensures absolute confidentiality,

(b) assigns a dedicated provider for staff members,

(c) ensures continued support during the staff member’s contract term, and

(d) allows for coordination with the Geneva-based stress counsellors and health officer.

7. Provide training, webinars or workshops on a variety of topic including stress management and psychological support elements for larger groups on request.

8. Contribute to the PSS annual report and to any statistics as of the developed system.

9. Provide quarterly reports which will be shared with the HR Unit on a quarterly basis highlighting the major general issues while maintaining confidentiality of the clients.

10. PSS counsellors will be expected to abide by the IFRC Code of Conduct in their dealings with all staff and volunteers.

Education

1. Psychologist or psychotherapist (university degree and professional qualifications required, licensed).

2. Trained in psycho- traumatology or critical incident debriefing (preferred).

Experience

1. Required:

Psychological management of trauma cases and/or critical incidents

Counselling in non-mother tongue language

2. Preferred:

Work experience in the international humanitarian world, operating in emergencies.

Working in multi-cultural context

Experience within the RCRC movement

Knowledge, Skills and Language

Skills:

Self-supported in computing systems.

Excellent communication and interpersonal skills

Ability to work with multi-discipline and multi-cultural teams in a cross functional environment.

Able to perform presentation for larger groups.

Ability to work under stressful situations.

Other requirements:

Availability for short visits to surrounding countries at short notice.

Being available to provide psychological support outside regular working hours as the situation requires.

Languages:

Arabic: Fluent in written and verbal

English: Fluent in written and verbal

French: Fluent in written and verbal

Other language: an asset