Information Management Intern

Job Purpose

Information Management intern role is to support the IM team in the IFRC MENA Regional Delegation with development, maintenance and update of information management products. The IM intern will be working closely the IM team to support National Societies to collect, analyze and create layouts to support data collection and analysis at both regional- and country-levels, in close coordination and alignment of tools of regional IM officer.

The Information Management intern will help the Regional IM team to maintain critical databases that facilitate data collection and mapping from National Societies and to follow up on other information layouts that require updates with a defined frequency.

The job responsibilities include close collaboration with IM focal points within the MENA region, with different IFRC staff members, and more broadly, with the Red Cross Red Crescent Movement members to:

• Support the IM pillar in data collection and analysis for the emergency operations as well as different projects in the region.
• Design mobile data collection surveys, questionnaires and help the regional IM with the analysis.
• Support National Societies on IM tools and practices for developing and managing their products.

Collaborate with regional IM team in capacity building activities to Movement members in the MENA Region (NS/IFRC).

Job Duties and Responsibilities

• Support the regional IM to ensure an efficient data collection and mapping system aligned with IFRC and National Society needs that allows analysis and presentation of information.
• Support the regional IM to develop information management products geographic information and spatial analysis products and visuals (preferably using Excel, GIS, PowerBI, Adobe Illustrator or other tools) to all those who require them in a timely and useful visual format.
• Help the regional IM to establish clear information flows and explain them to whoever needs to make use of it, both as users and managers.
• Support the regional IM in data cleaning, normalization and provide graphical analysis where needed.
• Help the regional IM to create infographics, dashboards, designed layouts, and other data visualization products filling needs and requirements.
• Support the regional IM to provide technical assistance in information management to National Societies staff and volunteers, based on NS strategies, priorities and needs to strengthen NSs Information management systems, structures, and capacity.
• Any other reasonable tasks as stipulated by the line manager.

Duties applicable to all staff

• Actively work towards the achievement of the Federation Secretariat’s goals 
• Abide by and work in accordance with the Red Cross and Red Crescent principles
• Perform any other work-related duties and responsibilities that may be assigned by the line manager

Education

• Bachelor’s degree relevant to the position - required
• Masters degree relevant to the position - preferred

Experience

• 2+ year(s) experience with graphic design and data visualization with the ability to translate complex digital information into clear and attractive graphic representations - preferred
• 1+ year(s) experience with GIS tools and ability to produce maps to visualize geographic information and spatial analysis - preferred
• 1+ year experience with mobile data collection tools (Kobo and ODK) - required
• Strong background in data and information management and informatics - preferred
• Strong computer literacy skills with advanced skills in MS Excel - required
• Experience within the humanitarian field, preferred on disaster response and project management - preferred
• 1 (+) years of experience within the RCRC Movement - preferred

Knowledge, skills and languages

• Excellent written and verbal communications skills are essential, with the ability to craft an analytical narrative from data findings - required 
• Strong interpersonal skills and diplomacy in order to manage relationships with many stakeholders and in a complex situational environment - preferred
• Analytical and problem-solving skills, including the ability to synthesize, order, process and prioritize large amounts of information - preferred
• Strong attention to detail in both listening and visualization design - required
• Ability to take initiative to create new processes from scratch and act to fill identified gaps - preferred
• Strong knowledge of data visualization (Tableau, Power BI, GIS tools) - preferred
• Skills in database management, web design and programming - preferred
• Good domain of information technology is an advantage - preferred 

Languages

• Fluently spoken and written Arabic - required
• Fluently spoken and written English - required
• Good command of another IFRC official language (i.e., French) - preferred 

Competencies and values

• VALUES: Respect for diversity; Integrity; Professionalism; Accountability
• CORE COMPETENCIES: Communication; Collaboration and Teamwork; Pro-activity; National Societies and Customer Relations; Creativity and Innovation; Building Trust
•  FUNCTIONAL COMPETENCIES: Building Alliances; Empowering Others