Community Health Supervisor - South

Summary and Background:

The Community Health Supervisor (CHS) is in charge of supervising a team of health outreach volunteers working in informal settlements and/or collective shelters and centers. The CHS will oversee implementation of community health activities and monitor quality to ensure they adhere to International Medical Corps’ standards and guidelines.

Place in the Organization

The incumbent of this post is responsible to the Community Health Officer in the assigned Area and to the Community health manager. He/She will receive technical support from the Community Health Program Manager

Functions and responsibilities

In accordance with established policies and procedures, the Community Health Supervisor will:

1. Establish and maintain a daily schedule of activities for health outreach volunteers
2. Conduct daily visits to informal settlements and/or community shelters/centers where the community health program is implemented
3. Participate in community health activities including, but not restricted to, health awareness group sessions, home visits and distributions
4. Accompany health outreach volunteers during home visits and awareness sessions
5. Participate in public health assessments; oversee data collection; and compile data 
6. Coach and support health outreach volunteers in utilizing data collection and monitoring tools
7. Supervise performance of health outreach volunteers using standard checklists and reporting forms
8. Act as a focal point between health outreach volunteers and the closest supported primary health care facility (point of referral)
9. Collect and manage referrals from health outreach volunteers to health facilities
10. Collect and assess referrals to other organizations for other needs such as shelter or WASH
11. Monitor outcome of referral with health facilities and provide feedback on referred cases to health outreach volunteers
12. Review, clean and compile data collected from the field
13. Monitor reporting for community-based health surveillance system
14. Provide detailed reports to Community Health Officer on a weekly basis
15.  Identify training needs of health outreach volunteers
16. Develop relationships with local actors and community leaders as well as with other departments within IMC
17. Communicate information in a timely manner to community health outbreak
18. Assist in developing materials and visual aids for the program

Qualifications and Experience

Academic and professional

1. Bachelor’s degree in Nutrition, pharmacy, Nursing or other relevant health fields of at least three years duration
2. License to practice nursing in Lebanon

Experience

1. A minimum of two years of satisfactory working relevant experience
2. Previous work with a non-governmental organization or community-health programming

Language

Good command of written and spoken Arabic and English

Computer Skills

Experience using MS Windows and MS Office packages (Excel, Word, and PowerPoint).

Personal Skills

• Experience in working closely with community members throughout a program cycle

• Experience in or understanding of program accountability principles
• Knowledge of  respect and empathy for the communities we are working with
• Commitment to championing community and partner points of view
• Strong understanding of the project cycle and of M&E systems
• Good interpersonal and influencing skills
• Non-discriminatory and readiness to involve men, women, girls and boys from diverse backgrounds, particularly the most marginalized segments of the community
• Very good listening and facilitation skills – capable of managing and facilitating group discussions with program participants, local officials, partners and all levels of staff
• Ability to mobilize people – to develop and maintain relationships with staff and communities to ensure their participation in International Medical Corps ways of working