Inclusion Officer - Emergency Response

Background:

When catastrophe hits, International Medical Corps is often one of the first humanitarian aid organizations on the scene providing rapid and effective aid that saves lives, reduces suffering, and promotes self-reliance.
International Medical Corps: provides safe, timely, effective, efficient, equitable and patient centered care; offers needs-based response according to the context and type of Sudden Onset Disaster and/or outbreak in the affected nation: adopts a human rights-based approach to their response; ensures they are accessible to all sections of the population affected by the SOD and/or outbreak particularly the vulnerable; and treats patients in a medically ethical manner consistent with the World Medical Association Medical Ethics Manual.
International Medical Corps is accountable to: patients and communities; host government, Ministry of Health; our organization and donors. International Medical Corps commits to a coordinated response under the national health emergency management authorities. International Medical Corps collaborates with the national health system, the cluster and the humanitarian community.

Job Purpose

He/she is responsible for coordination of care pathways following a case management Model for people with disability (PwDs) who have complex care needs.

Main Responsabilities 

In accordance with established project guidelines, the Inclusion Officer will be the focal point in ensuring that target population receives intended services in the assigned area. S/he will:

•  Multidisciplinary Case Management: Serve as the main focal point (case manager) for coordination, monitoring, and reporting referrals and service provision within his/her area for the case management.
•  Will implement and monitor the case management plan of identified cases according to set criteria, for moving PwD through the process of change, and toward the goal of self-sufficiency and achieving their highest level of functioning
•  Provision of Assistive Devices: Acts as focal point, in coordination with IMC medical advisors, IMC Senior Inclusion Officer, and PHC Staff for approval, coordination, monitoring, and reporting of provision of assistive devices at PHCCs or externally contracted Rehabilitation Centers
• Provision of Rehabilitation Therapy: Acts as focal point, in coordination with IMC medical advisors, IMC Senior Inclusion Officer, and PHC Staff for approval, coordination, monitoring, and reporting of provision rehabilitation therapy (physiotherapy, occupational, speech therapy) at PHCCs or externally contracted Rehabilitation Centers
• Conduct monitoring visits to PHCCs and contracted referral centers
•  Monitor service delivery quality in contracted referral centers (diagnostics/rehabilitation centers) and reports challenges.
•  Follow up on data entry inside PHCCs and monitor quality and accuracy of data entered and provide support for data entry clerks.
•  Monitor and report any challenges and/or gaps identified to inform adjustments to the program
•  Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
•  Participate in meetings with emergency health manager and community health workers to Track indicators and prepare weekly reports on PWD project.

Perform any other duties as requested by Emergency Health Field Manager

Essential Experience: Minimum of 2 years of work experience in project support, preferably related to disability

Desirable Experience: NGO experience, Experience monitoring projects and collecting relevant data preferred

Essential Competencies:

• Good command of written and spoken Arabic and English
• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members
•  Attention to detail, accuracy and timeliness in executing assigned responsibilities
• Proactive, results-oriented and service-oriented

Desirable Competencies:

• Able to take initiative within a defined framework
•  Microsoft office skills

General specifications for all positions:

• Experience in working closely with community members throughout a program cycle
• Experience in or understanding of program accountability principles
• Knowledge of, respect and empathy for the communities we are working with
• Commitment to championing community and partner points of view
• Strong understanding of the project cycle and of M&E systems
• Good interpersonal and influencing skills
• Non-discriminatory and readiness to involve men, women, girls and boys from diverse backgrounds, particularly the most marginalized segments of the community
• Very good listening and facilitation skills – capable of managing and facilitating group discussions with program participants, local officials, partners and all levels of staff
• Ability to mobilize people – to develop and maintain relationships with staff and communities to ensure their participation in International Medical Corps ways of working