Officer, Monitoring and Evaluation - Health Information System (HIS) - Bekaa Area

JOB SUMMARY

The Officer, Monitoring and Evaluation - Health Information System (HIS) will assume primary responsibility for supporting the HIS, ensuring that data from supported health facilities and community outreach programs are being collected, entered and processed in accordance with IMC and national surveillance SOPs and in a timely fashion, and will serve as the focal point for all field concerns related to the HIS system with IMC-supported health facilities. In addition, the position will be responsible for building the capacity of IMC teams through training and workshops. The Officer will be in regular contact with IMC field staff to ensure that required and standardized data collection formats are in place and reported in a timely manner.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

MAIN TASKS AND RESPONSIBILITIES

IMC’s Policies, Guidelines, and Procedures

· Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.

· Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.

MEAL System

· Conduct regular visits to health facilities and community outreach sites to provide feedback and training on their use of the HIS and verify data quality.

· Create a feedback mechanism of data results and share with other members of the health team.

· Enter data into indicator tracking sheets as required.

· Systematically review datasets for discrepancies or errors based on data quality SOPs and on correcting any incompatibilities where possible.

· Ensure tools and systems are in place for learning and decision making on the needs of vulnerable groups, including fields for disaggregation of all data by sex, age, disability status, and others as applicable.

Health Information System (HIS) Technical Oversight

· Lead technical support for the system, by ensuring optimal performance of HIS, including assistance in planning, developing, and implementing system updates, and testing the updates of the PHC department systems.

· Support the preparation of SOPs for HIS for different types of users, and functionalities.

· Liaising with database team to design or revise data elements in the system

· Quality audits of the data on the system against register books etc.

· Provide technical support in the setup, maintenance, and use of online/offline data collection and visualization tools, ensuring proper synchronization, troubleshooting, and capacity-building of end users.

Capacity Building

· Provide training/workshops and regular refresher training for procurement and finance teams in developing reports through HIS.

· Provide training/workshops and regular refresher training for program staff on the use of the HIS and tools.

· Coordinating with and training data entry staff on use of the system

· Deliver training and support field enumerators and partners on data capture, analysis and use.

Presenting Information

· Assist as required in preparing epidemiological reports, situation reports, and analyses of project performance.

· Assist as required in preparing presentations for country, regional and global technical meetings.

· Provide summary epidemiological reports to health facilities for decision-making and trend analysis as requested.

· Support in the development and maintenance of data visualization reports and dashboards using tools such as Power BI, ensuring clear, accurate, and actionable presentation of HIS data

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

MINIMUM QUALIFICATIONS

· Typically, a bachelor's degree in information management, computer science, data science, or a related field, with experience or background in data management systems. An equivalent combination of relevant education and experience may be substituted as appropriate.

· Typically, 3+ years of applied experience with a humanitarian organization in Information Technology in the health sector.

· Should be highly computer literate, with demonstrated experience with database development and management, surveillance systems and morbidity classification such as International Classification of Diseases (ICD)

· Good knowledge of statistics, data analysis and relevant areas of data management.

· Experience with handling and protecting confidential data including health information and establishing data security systems. Experience working with ministries or/and various non-governmental agencies.

· Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

· Experience in statistics, data analysis, and data visualization tools (e.g., Power BI, Tableau, RStudio).

· Personal and organizational skills, including time management and the ability to meet deadlines.

· Excellent understanding of the local context and health system.

· Ability to follow up with the different departments.

· Strong training facilitator/presentation skills.

· Strong communication and interpersonal skills

· Familiarity with Health information systems, such as DHIS2

· High-level English proficiency (Speaking – Reading – Writing).

· High-level Mission’s LANGUAGE proficiency (Speaking – Reading – Writing).

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Misconduct Disclosure Scheme

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.