Caseworker

RESPONSIBILITIES Case Management -        Assists in identifying and receiving case referrals through engaging with existing or new referral networks -        Once assigned to the Caseworker, assists in connecting a vetted case with the appropriate medical provider and/or humanitarian organisation, organising logistical support and residential care as appropriate -        Responsible for the ongoing management of the case including; accompanying beneficiaries to medical appointments, organising follow ups and general liaison with medical providers and/or humanitarian organisations -        Responsible for maintaining contact with the beneficiary, ensuring holistic support from case beginning to end. This includes establishing if there are any further needs which need to be addressed -        Assists with maintaining and creating a network of referral organisations and partnerships whilst boosting awareness or/and credibility for INARA Administration -        Responsible for updating the case file, expenses incurred and any other administrative tasks on a timely and ongoing basis Reporting -        Reports to the Programme Manager on a regular basis through phone and weekly catch ups -        Requests approval for all payments from the Programme Manager Strategic -        Assists the Programme Manager with monitoring outcomes of beneficiary care and overall programme implementation, according to INARA’s objectives -        Participates in evaluating the impact of INARA’s programme Working Environment -        Located in Beirut, the working environment will be a combination of both field and office based work -        There may be times when the position holder is required to work on the weekends or evenings and undertake other duties which are broadly in line with the above.   REQUIREMENTS -        Bachelor’s Degree, preferably in the field of social work, medical or child related areas -        Minimum one years’ relevant experience working in the humanitarian sector in Lebanon or elsewhere in the Middle East Essential -        Fluency in spoken Arabic and English, French is an asset -        Cultural sensitivity and adaptability to different environments -        Experience working frontline with vulnerable people in Lebanon or elsewhere in the Middle East -        Strong interpersonal, written and oral communication skills with an ability to communicate to a wide range of actors -        A demonstrable understanding of the current socio-political context and refugee crises in Lebanon and Syria -        Experience of financial management and a familiarity with administrative systems, including Microsoft Office -        Ability to multitask and strong organisational skills Desirable -        Experience working with vulnerable children who have medical needs and corresponding knowledge of the principles and practices required when working with these children -        A demonstrable understanding of medical issues which arise out conflict situations -        Existing relationships within appropriate humanitarian organisations and/ or medical providers Additional -        Ability to work within INARA’s guiding principles