SVN12311 Senior Information Management Associate

Lebanon is currently grappling with a multifaceted crisis driven by political instability, economic collapse, and the spillover effects of regional conflicts. The recent escalation of military operations in the Lebanon has led to a significant wave of displacement toward Saida, Beirut, Mount Lebanon, and the North, resulting in urgent humanitarian needs. Many of the displaced have sought refuge in schools that have been repurposed as collective sites with more than 1,000 collective sites opened accommodating over 41,740 households (189,088 individuals), with numbers expected to rise as registration continues and secondary displacements occur.

To address the rising displacements and the need for services and protection for populations both inside and outside of collectives sites, the Site Management and Coordination Sector was activated as a standalone sector at the end of September 2024. It operates under the leadership of MoSA, co-led by UNHCR and co-coordinated by IOM, to enhance the coordination of the integrated multi-sectoral response at the site, regional, and national levels. With that in mind, the sector is aiming to strengthen its Information Management capacity to improve the quality of data collection and analysis by recruiting a Senior Information Management Associate.

Under the overall supervision of the Site Management and Coordination Sector Coordinator in Lebanon and direct supervision of the Site Management and Coordination Sector Information Management Officer; and, in collaboration with relevant mission units, the Senior Information Management Associate will be responsible for supporting information management thematic responsibilities related to the overall function of the Lebanon Site Management and Coordination Sector.

Responsibilities

1. Provide inputs for the development and management of data systems relevant to the Sector.
2. Collect, analyse and present data relevant to the Sector.
3. Monitor the provision of timely, consistent, and compatible data and information from Sector partners on site management, coordination and monitoring activities for operational analysis and decision-making.
4. Act as the focal point for data quality control, queries, feedback to partners for all data gathered by the Sector.
5. Assist in organizing workshops and trainings; prepare training materials and participate in delivering capacity building training on Sector tools.
6. Support with the mapping, testing and contextualization of Sector tools.
7. Monitor the use of Sector tools for referrals, Complaints and Feedback, Service Mapping, Site Monitoring.
8. Contribute to the development of repositories of information and tools according to the Sector’s pillars of response.
9. Support adequate reporting and effective information sharing amongst all partners including Site Management and Coordination partners, other sector leads and Inter Sector Coordination group co-chairs (OCHA, UNHCR, UNDP, and RCO).
10. Draft analytical products that show the Site Management Sectoral needs, gaps, presence, response and achievements. 
11. Verify that all data responsibility and security standards for the Sector and IOM are adhered to.
12. Perform such other duties as may be assigned.

Qualifications

Education

• Bachelor’s degree in Information Technology, Data Statistics Geographic Sciences, Business, Public Administration, Humanitarian Affairs, Conflict Studies or a related field, from an accredited academic institution with minimum four years of relevant professional experience.

or

• High school diploma  with minimum six years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Minimum of three years’ operational experience in a similar role, either as a cluster information management officer or data management officer for different international organizations (e.g. UN agencies, INGOs, Donors, IFRC or ICRC)
• Detailed knowledge of the UN System, and NGO humanitarian community.
• Knowledge of site management-related technical guidelines, standards, and indicators.
• Proven analytic skill and experience.
• Experience in web design and programming.

Skills

• Kobo toolbox/xlsform
• Advanced GIS (QGIS, ArcGIS or similar)
• Advanced Excel
• Graphic Design (Adobe Illustrator, In-Design or similar)
• Data analysis tools (Python, R or similar) an advantage
• Relational databases (PostesSQL or similar) an advantage

Languages

For this position, fluency in English and Arabic is required (oral and written).

IOM’s official languages are English, French, and Spanish. 

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators (Level 2)

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators (Level 2) 

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
• This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies