SVN2023 04 - Crowd Control Reception

Under the overall supervision of the Head of IOM Office in Lebanon, technical guidance from the Chief Migration Health Officer, and the direct supervision by Senior Programme Assistant incumbent will assist MHD HAP and other units within at IOM Lebanon related to reception of refuges/migrants’ beneficiaries of in accordance with IOM rules and regulations, and project implementation guidelines inclusive assistance of crowd control. The incumbent will undertake the below listed tasks:

1. Meet and warmly greet beneficiaries scheduled for attendance at IOM Beirut premises
2. Obtain information for the purpose of their visit and inform /designated IOM MHD HAP team member who will advise for response/schedule
3. Assist in the implementation of COVID-19, Tuberculosis and other communicable diseases preventive and protection measures particularly ensuring social distancing and wearing of PPEs is in place and followed by beneficiaries
4. Assist MHD HAP and other units at the reception site within the IOM Beirut compound designated waiting area and closely coordinate the flow of beneficiaries with the security unit, MHD HAP as well as other units within IOM Beirut
5. Assist nurses at the reception area and/or waiting areas with making available required supplies of personal protection equipment
6. Perform any other related duties that may be assigned by the supervisors.

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies 

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.