Case Management Officer- Child Protection

The CP Case Management (CM) Officer will be responsible to manage the overall Case Management program in one of the governorate. The CP Case Management Officer will be responsible of the coordination, supervision and support for the case workers and the para-case workers.   The CP CM Officer ensure that the CM team response to the need of the children most in need by coordinating the CM outreach and comprehensive mobile teams, ensure that the teams follow the CM SOP and respect CM guiding principles. The CM Officer ensures regular monitoring and on site coach visits, reviews all children files, and conduct weekly CM conference meeting. The CM officer works in close collaboration with the psychosocial (PSS) officer and ensures that trends are communicated to develop adapted and contextualized CP awareness messages.   Position objectives: Coordinate the case management team and ensure that their work is according to standards Provide technical support to the case management team through training and coaching   Who this position reports to:  CP deputy Manager   RESPONSIBILITIES:   Program Ensure that the Case Management system is functional and has up dated SOP, referral pathway, information sharing protocol Update regularly the SOP, referral pathway, information sharing protocol In collaboration with the CP deputy Manager develop capacity plan for the case worker Support the case worker in the supervision and mentoring of the para case worker Participate in the development of lesson learned and best practices In coordination with the M/E training officer participate in the monitoring and evaluation of the program Participate in the identification of volunteer para-case worker, in the development of coaching plan Facilitate and co-facilitate  CM training to case worker, para case worker and gateways Work closely with the database case worker and the PSS officer Facilitate the weekly case conference meeting     Grant Monitoring & Reporting Develop weekly and monthly plan for the case worker  and para case worker Revise and compile weekly case worker and data base case worker report Ensure that all relevant financial documentation is completed accurately as required by IRC finance policy.   Coordination & Representation Attend CP coordination meeting when required Liaise and collaborate with other CM actors when required Maintain positive coordination and relationships with partner and other IRC sector staff.   Other Ensure activities are done in accordance with IRC logistics policy and in a timely manner to ensure the successful implementation of programs; Other duties as assigned by the supervisor to enable and develop IRC programs   Professional Standards All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.     REQUIREMENTS:   University degree in law, social work, sociology or relevant field Experience in working with children preferable Social work experience mandatory Management experience mandatory Experience in working in emergencies preferable Three  years of relevant work experience in the area of child protection preferably including case management Experience in working in NGO preferable Ability to develop partnerships, network and attend coordination meeting Experience in facilitating trainings/mentoring Fluency in Arabic mandatory and conversation and written English an advantage Knowledge of child protection database / CPIMS preferred Proficient in Word and excel   Travel and other requirements: Staff will be based in either the North or Beka’a Governorates, with some travel required between the governorates and the main IRC office in Beirut.