Background/IRC Summary: Founded in 1933, the International Rescue Committee (www.theIRC.org) is a world leader in relief, rehabilitation and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working around the world, addressing immediate and life-saving needs of conflict affected people and the reconstruction needs of post-conflict societies. The IRC has been working in Lebanon since 2012 to provide support to refugees and vulnerable host community members. The IRC is implementing a protection cash program since 2015. The program is designed to support Syrian refugees to safely access cash assistance when confronted with urgent and unexpected financial shocks.
Job Overview/Summary: The Cash for Protection Senior Officer will be responsible for assuring efficient delivery of Protection Cash intervention in different regions of the country. He/she will be will lead the coordination of field team work, and oversee the field work including: (receiving and delegating cases to field staff, providing approvals for cash assistance based on agreed criteria, liaise with finance for cash transfers, provide guidance on conducting referrals and/or coordinating provision of required additional services, and completing follow up).
The Senior Officer will be supervised by the Senior Protection Manager-BML to ensure effective and smooth coordination is applied among the team members.
Major Responsibilities:
- Act as focal point for receiving internal and external referrals of individuals and families from all regions (Bekaa, North and ML) in need for protection cash.
- Delegate received referrals to designed field teams in the regions, and follow up on field tasks (conducting risk assessments and eligibility determination).
- Review database and approve eligibility scoring for each cash.
- Provide on-going support and guidance for field team on eligibility criteria and program scope of intervention.
- Assure relevant referrals are reordered and followed up by other service providers.
- Ensure short term monitoring is conducted and recorded on timely manner.
- Represent protection cash program in coordination meetings when needed.
- Ensure complete and updated documentation related to each individual case on program database, RAIS, activity info and Protection shared box.
- Oversee the management of data store, ensuring confidentiality of information collected/services provided.
- Prepare and submit weekly and monthly work plans in a timely manner.
- Participate in weekly meetings to ensure adherence to minimum standards.
- Take the lead on approving the transfers’ requests with direct support of the Senior Protection Manager-BML and based on needs.
- Direct Coordination with internal and external programs to assure identification and referrals for protection cash are successful.
- Provide trainings and orientations to the program team when needed, and with external relevant stakeholders.
Key Working Relationships:
Position Reports to: Senior Protection Manager -BML
Direct reporting to Senior Officer: Cash Officer and assistant/s in (ML), Cash for Protection officer – North, Cash for Protection officer Bekaa
In direct reporting: Senior Protection Managers in North and Bekaa.
Other Internal and/or external contacts: Protection managers, CP and WPE focal points, UNHCR and ECA partners, case management, shelter and other relevant sectors.
Job Requirements:
Education:
- Bachelor/Degree in Social work, Counseling, Psychology or other related field.
Work Experience:
- At least 3 years of experience in managing reasonable field caseload.
- Experience working with refugee population preferred.
- Case management and Cash for Protection program experience is a MUST.
- Solid intensive field experience on emergency response.
- Experience in remote management and coaching.
- Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times.
Demonstrated Skills and Competencies:
- Leadership skills, ability to work autonomously, take initiative and responsibly escalate issues.
- Ability to travel constantly to the field all over the country.
- Excellent interpersonal and problem-solving skills, creativity and flexibility.
- Strong team spirit, comfortable in a multi-cultural environment.
- Flexibility in working overtime when needed and ability to handle pressure well.
- Good computer skills (Microsoft Word and Excel).
Language Skills:
- Arabic and English fluency is required.
Working Environment: Combination of office-based (60%) and field-based (40%).
- Lebanon
- Beirut
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Please submit your application before July 1, 2020 on https://rescue.csod.com/ux/ats/careersite/2/home/requisition/9328?c=res…
Only short-listed candidates will be contacted. We will be moving on a rolling basis.