Cash for Protection Team Leader

Job Overview/Summary: The Cash for Protection Team leader will be responsible for assuring efficient delivery of Protection Cash intervention in different regions of the country. He/she will be will lead the coordination of field team work, and oversee the field work including: (receiving and delegating cases to field staff, providing approvals for cash assistance based on agreed criteria, liaise with finance for cash transfers, provide guidance on conducting referrals and/or coordinating provision of required additional services, and completing follow up). 

The Team Leader will be supervised by the Protection Manager (Livelihoods) to ensure effective and smooth coordination is applied among the team members.

Major Responsibilities:

• Act as focal point for receiving internal and external referrals of individuals and families from all regions (Bekaa, North, South and ML) in need for protection cash.
• Delegate received referrals to designed field teams in the regions, and follow up on field tasks (conducting risk assessments and eligibility determination).
• Review database and approve eligibility scoring for each cash.
• Provide on-going support and guidance for field team on eligibility criteria and program scope of intervention.
• Assure relevant referrals are reordered and followed up by other service providers.
• Ensure short term monitoring is conducted and recorded on timely manner.  
• Represent protection cash program in coordination meetings when needed.
• Ensure complete and updated documentation related to each individual case on program database, RAIS, activity info and Protection shared box.
• Oversee the management of data store, ensuring confidentiality of information collected/services provided.
• Prepare and submit weekly and monthly work plans in a timely manner.
• Participate in weekly meetings to ensure adherence to minimum standards.
• Take the lead on approving the transfers’ requests with direct support of the Protection (Livelihoods) Manage and based on needs.
• Direct Coordination with internal and external programs to assure identification and referrals for protection cash are successful.
• Provide trainings and orientations to the program team when needed, and with external relevant stakeholders.

Key Working Relationships:

Position Reports to:  Protection Manager (Livelihoods)
Direct reporting to team leader: Cash Officer and assistant in (ML), protection outreach assistant in North,

In direct reporting: Focal points in South and Bekaa in coordination with area Protection Managers.

Other Internal and/or external contacts: Protection managers, CP and WPE focal points, UNHCR and ECA partners, case management, shelter and other relevant sectors.

Job Requirements:

Education:

• Bachelor/Degree in Social work, Counseling, Psychology or other related field.

Work Experience:

• At least 3 years of experience in managing a reasonable field caseload.
• Experience working with refugee population preferred.
• Case management and/or Cash program experience is preferable.
• Solid intensive field experience on emergency response.
• Experience in remote management and coaching.
• Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times.

Demonstrated Skills and Competencies:

• Leadership skills, ability to work autonomously, take initiative and responsibly escalate issues.
• Ability to travel constantly to the field all over the country.
• Excellent interpersonal and problem-solving skills, creativity and flexibility.
• Strong team spirit, comfortable in a multi-cultural environment.
• Flexibility in working overtime when needed and ability to handle pressure well.
• Good computer skills (Microsoft Word and Excel).

Language Skills: 

• Arabic and English fluency is required.

Working Environment:  Combination of office-based (60%) and field-based (40%).