Deputy Director Of Operations

Responsibilities: Program Design Support the program staff in developing high-quality project proposals and budgets that include operational realities and requirements. Provide operational analysis and guidance to program expansion opportunities, including expansion to new regions, cities and programming sectors.  Human Resources Supervision of HR Manager. Verify that human resources policies and procedures are documented, disseminated and consistently applied across the country program.  Ensure that compliance monitoring processes are developed and effectively implemented. Through collaboration with HR and program staff, ensure that each team is staffed appropriately according to need and funding availability. Ensure that IRC Lebanon’s staff recruitment is executed efficiently, through transparent, rigorous and soundly-justified procedures; and in compliance to national labor law and IRC policy. Work with the country and field offices to implement IRCconnect, staff training programs, and initiatives related to staff retention and nationalization strategies to maximize use of staff capacity and resources. Provide leadership support for the successful implementation of and adherence to the IRC Global HR Operating Policies and Procedures Provide support to the HR Manager in the roll out of IRC global HR initiatives. Ensure that the HR team is working in a harmonized manner and there is consistency among application of policy throughout all offices, and identify and implement mechanisms to ensure cooperation, communication and teamwork. Clearly define the training needs of direct reports and ensure they are able to access training and professional development resources appropriate to their skill gaps/needs. Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. Lead with commitment, integrity and accountability to the “IRC Way” –  Global Standards for Professional Conduct  Field Office Management and Control Supervision of Field Support Managers. Provide oversight and guidance to Field Support Managers based in two field offices.  This support should focus upon all aspects of field office control and efficiency. Work in collaboration with the Safety and Security Manager to ensure that field staff are well trained and operating in compliance with the Security Management Plan. Provide management support and oversight to the Field Support Managers in implementing security policies and procedures. Develop and maintain a management information system that effectively captures performance data from country and field offices. Work with Finance Controller, Deputy Director of Programs and Country Director to proactively identify, analyze and respond to trends either through reinforcement or corrective action. Participate in the development and/or review of new proposals, operating plans and strategic plans ensuring that the views of field staff are captured and reflected wherever appropriate.  Supply Chain and Administration   Supervision of Supply Chain Manager. Verify that admin & supply chain policies and procedures are documented, disseminated and consistently applied across the country program.  Verify that relevant donor supply chain and procurement policies are consistently applied.  Ensure that compliance monitoring processes are developed and effectively implemented. Assist the Admin & Supply Chain staff in developing and managing appropriate coordination mechanisms to ensure that all operational units are interacting well with each other, at the Country Office, across different field sites and with the Regional Unit, GSC, and other support entities. Assist logistics staff in working effectively with other units to improve planning and resource utilization. Work with program staff to ensure procurement planning and identification of operational support needs.  In collaboration with the Finance Controller and Deputy Directors of Programs, ensure systems are streamlined between HR, Admin & Supply Chain, Finance and Programs. Provide input to the Country Director on potential areas of concern related to operational spending and effectiveness of in-country reporting and planning systems. Ensure full proactive involvement of key processes with the finance department including budget versus actual report input and necessary information for operational budget accuracy. Provide support to the Field Support Managers to ensure all field offices are functioning transparently and in compliance with IRC Supply Chain guidelines and procedures.  Information Technology   Supervision of IT Officer Verify that information technology policies and procedures are documented, disseminated and consistently applied across the country program.  Ensure that compliance monitoring processes are developed and effectively implemented. Support the IT staff to provide effective IT services and support to the Country Office and across different field sites.  Safety and Security   By delegation of the CD, exercise authority over safety and security in the country based on the IRC Global Security Policy. Supervision of the Safety and Security Officer. Manage all aspects of the management of safety and security for the IRC in Lebanon, including ensuring that the program has current, adequate and effective security management plans on file and that the plan is revised regularly. Collaborate with the Deputy Director of Programs overseeing security of programs and then Regional Safety and Security Advisor in assessing country program safety and security requirements and monitor security conditions, advise/inform the CD, staff, the RSSA on security phase changes, response measures, procedures and contingency planning. With support from the Deputy Director of Programs overseeing security of programs, review all reports related to safety and security incidents and conducts analysis of all incidents. In collaboration with the HR/Admin department in country, ensure that all IRC personnel, dependants, IRC and non-IRC visitors receive an orientation on security from their respective Security Manager within the first 24 hours of arrival in the country program. Coordination & Representation   Serve as an active member of the country program’s Senior Management Team and occasionally deputize for the Country Director when he/she is out of the country or on leave. Represent the organization on relevant Logistics/ HR and Security Coordination Fora Ensure proactive communication with the Regional Unit, NY and UK offices as appropriate.   Qualifications: Postgraduate degree in Business Management or relevant technical field preferred with a minimum of five years progressive management and leadership experience. Experience managing a large country team with a diverse portfolio; knowledge of major donors (including USAID/OFDA/PRM, ECHO/EC, DFID, UN Agencies). Strong finance background in budget development and analysis. Excellent leadership, people management, interpersonal and negotiation skills and a demonstrated ability to develop harmonious teams in cross cultural context. Strong diplomacy skills.  Ability to establish good working relationships with partners, donors and other stakeholders in a sensitive environment. Experience in HR management, Logistics, IT and security is strongly preferred. Sense of humor, discretion, flexibility and patience. Lebanon or regional experience is preferred. Excellent English language skills required, Arabic and French language skills preferred.  Work Environment: The DDO will be based in Beirut with frequent travel to the sub-offices.  Accommodation in Beirut will include modest individual housing. This position is limited- accompanied.  Accommodation in the sub-offices will include overnights in Qobayat and Zahle at a guest house or hotel.  Security protocols for Beirut and the field offices will be determined as needed prior to any site visits.