The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
CONTEXTUAL BACKGROUND
The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 4 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.
In response to the influx of Syrian refugees in Lebanon, the IRC has launched a multi-sectoral relief program in Lebanon. The program will provide assistance to refugees and host communities in Beirut, Mount Lebanon, the North, the South and Bekaa Valley. In the fields of child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.
Job Overview/Summary:
The HR Coordinator for the Lebanon Country Program is responsible for leading the HR function. The HR Coordinator manages the HR team (HR Managers, Recruiters, Officers and Assistants) including staff recruitment, contracts management, orientation, learning and development, performance management, employee engagement and staff care. The HR Coordinator reports directly to the Country Director, has a technical reporting line to the Regional HR Director and collaborates with all departments on human resources matters.
The HR Coordinator will direct and develop HR capacity and infrastructure in the Lebanon country program to ensure efficient and effective support for the growing organization of over 400 workers. The HR Coordinator will adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes.
RESPONSIBILITIES
Strategic HR Leadership
Devise and deliver a planned HR approach to attracting, developing, inspiring and retaining the right people with the right skills to achieve strategic, programmatic results.
As a member of the Senior Management Team, determine workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate nationalizing roles and retaining staff.
Manage benefit plans and communicate updates according to market Benchmarking.
Lead all employee relations with professional grace with the aim of empowering employees and supervisors to have the tools and resources necessary to resolve conflicts with mutual respect.
Advise supervisors in determining appropriate disciplinary plans of action. Follow-up disciplinary measures and related employment law matters
Act as impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
Lead exit management procedure to ensure seamless and positive transition for departing employee.
Provide constructive feedback and counsel on appropriate career paths and professional development.
Approve and manage all leave requests to ensure adequate coverage.
Conduct weekly, monthly and quarterly HR metrics and analysis to inform Senior Management Team and Regional HR decision-making
Set strategy for recruitment and directly recruit senior-level positions as needed; Develop candidate rosters, actively network and employ innovative, creative recruiting methods to hire the best talent.
Review and approve job position requests, job descriptions and make recommendations, ensuring accuracy, consistency.
Lead the performance management process including creating a plan to manage annual reviews, conduct training on goal-setting, utilize budgets to organize development activities and work one-on-one with managers and employees to create a country wide development plan.
Define and review salary structure; coordinate annual compensation review process and compensation adjustments. Participate in budget preparation.
Oversee HR-related administrative duties and ensure compliance with existing legal and governmental reporting requirements. Ensure all legal obligations are fulfilled.
Escalate code of conduct issues, lead or co-lead investigations and ensure issues are resolved and appropriate follow-up is carried out.
Manage any lay-offs or reductions in force in partnership with senior management and regional HR to ensure compliance, due diligence, communications and staff care.
Staff Performance Management and Development
Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
Provide constructive feedback and counsel on appropriate career paths and professional development for IRC staff.
Support the management, coaching and development of national and international staff to build a cadre of skilled, committed and motivated staff.
Continue to pursue nationalization of senior and management positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs
Communications
Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program.
Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff by delivering an employee engagement and communication strategy.
Maintain open communications and partnership on projects and shared goals with other HR Leads at the country level, regional HR and HR HQ.
Key Working Relationships:
Position Reports to: Country Director Position directly supervises: Team of 7 including Human Resource Managers, Recruiters and Senior Payroll Officer
Indirect Reporting: Regional HR Director (strategy and technical support) Other Internal and/or external contacts:
Internal: Regional Talent Acquisition team; HQ-HR Deputy Director Programs; Deputy Director Operations; Finance Controller; Head of Departments and all staff within Lebanon country office.
External: The INGO HR forum; Ministry of Interior; Ministry of Labor; Ministry of Finance and any other relevant stakeholder.
Job Requirements:
Education:
Bachelor’s and/or Master’s university degree in HR management, Business Administration, Law, or related field.
Work Experience:
8-10 years experience as an HR generalist, including recruitment, performance management, compensation, training and development and HR Administration.
3+ years staff management experience in a fast-paced environment.
Experience with Applicant Tracking systems is preferred; recruitment experience is required.
Demonstrated Skills and Competencies:
Strategic leadership experience managing an HR function for large budget programs in the INGO sector is strongly preferred.
Strategic experience with managing staff, global workforce planning, and development of HR processes during in a start-up phase is a plus.
Top-tier written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and Arabic.
Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross cultural context.
Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
Highly collaborative and able to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
Very strong proficiency in MS Word, Excel, and PowerPoint is required.
Desire to continually learn and develop is a must
Working knowledge of Lebanese labor law is required.
Language Skills:
English and Arabic fluency required, French is a strong advantage.
Travel: 10 - 25% of time spent in the field and 75% spent in Beirut
Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a national of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
Please submit your application by email to Natasha.Farooq@rescue.org with the job title in the subject line no later than March 31, 2016. Only short-listed candidates will be contacted.
Requires a Cover Letter?
No
Education Degree
Masters Degree
Education Degree Details
Bachelor’s and/or Master’s university degree in HR management, Business Administration, Law, or related field.
Arabic
Fluent
English
Fluent
French
Good
Hide guidelines for wrong answers
No