SCOPE OF WORK: Under the direct supervision of the Protection and Information Manager, the Information Officer will be responsible for coordinating with IRC Protection Monitors and other relevant stakeholders in areas of operation to disseminate regular up-to-date and accurate information on available services by sector and location to refugees and host community members. Information Officers will design and deliver information sessions on a range of topics, including on human rights and refugee law, the benefits of and processes for registering with the UNHCR, birth registration, available services in the area, how to access them and eligibility criteria. Ensure that information sessions meet the specific needs of various refugee groups through coordination with Protection Monitors. Information Officers will design and deliver information dissemination materials in coordination with the Protection and Information Manager, including leaflets, posters, bulletin boards, radio broadcasts as well as ensuring that information provided by the SMS-based information subscription service is kept up to date. Information Officers will also be responsible for maintaining information on available services and referral processes, and to facilitate referrals through one-on-one meetings with refugees in need.
RESPONSIBILITIES:
Conduct Mobile Field Visits 3-4 times per week to villages, urban areas, and informal settlements/tent clusters to meet with persons of concern (PoCs) to deliver information on their rights and access to services in their areas of displacement according to monthly work plan. To include delivery of group information sessions (public speaking) and one-one-on interviews with PoCs, conducted in a safe, confidential and dignified manner.
Conduct advocacy to local service providers regarding protection concerns in coordination with Protection Monitors and as directed by the Protection and Information Manager;
Ensure the timely submission of weekly reports to the Protection and Information Manager;
Perform other duties, as needed or requested by the supervisor.
5.Coordinate with Protection Monitors, Protection and Information Manager and relevant parties in other IRC programming sectors to obtain detailed and reliable protection monitoring data on a weekly basis;
6.Design and implement information campaigns, written and oral, with the support of the Protection and Information Manager (including leaflets, posters, bulletin boards, radio broadcasts and others) according to needs outlined in monitoring data;
Ensure that information available on the RescueSMS information subscription service is kept up to date through regular updates in accordance with protection monitoring data;
In coordination with Protection Monitors and the Protection and Information Manager, network with social welfare providers in order to map service networks for referral;
Identify, establish and support referral mechanisms for services in areas of operation;
Make referrals to relevant service providers including the UNHCR through standardized referral system and conduct regular follow-up with service providers on referred cases;
Perform other duties, as needed or requested by the supervisor
Professional Standards
All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
APPLICATIONS ACCEPTED ON A ROLLING BASIS – THIS POSITION WILL BE FILLED AS SOON AS POSSIBLE. ALL APPLICATIONS SHOULD BE SUBMITTED TO Hr.Lebanon@rescue.org WITH THE SUBJECT LINE “Information Officer-North Lebanon-Akkar”.
Requires a Cover Letter?
Yes
Education Degree
Bachelor Degree
Education Degree Details
1. Excellent English language skills, oral and written, and the ability to translate from Arabic to English.
2. Experience in public speaking.
3. Good communication skills including ability to gain trust and build relationships with new communities.
4. Fluency in Microsoft office, experience in document design and layout.
5. Belief in human rights including gender equality.
6. Strong analytical and reporting skills with attention to detail.
7. Ability to travel to provide on-site guidance and training
8. Excellent organizational and time management skills and ability to meet strict deadlines.
9. Good interpersonal skills and ability to work as part of a team, as well as independently.
10. Flexible and able to work in a dynamic and diverse environment.
11. At least two years of prior professional experience in a similar post, reporting experience preferred.
2. Experience in public speaking.
3. Good communication skills including ability to gain trust and build relationships with new communities.
4. Fluency in Microsoft office, experience in document design and layout.
5. Belief in human rights including gender equality.
6. Strong analytical and reporting skills with attention to detail.
7. Ability to travel to provide on-site guidance and training
8. Excellent organizational and time management skills and ability to meet strict deadlines.
9. Good interpersonal skills and ability to work as part of a team, as well as independently.
10. Flexible and able to work in a dynamic and diverse environment.
11. At least two years of prior professional experience in a similar post, reporting experience preferred.
Arabic
Fluent
English
Fluent
Hide guidelines for wrong answers
No