Program Support Assistant (Maternity Cover) - Mkalles - FOR NATIONAL CANDIDATES ONLY

Background/IRC Summary:  

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and is at work in over 40 countries. 

In response to the influx of Syrian refugees in Lebanon, the IRC provides income and livelihoods support to vulnerable Syrian refugees and host communities, through its Economic Recovery and Development Program. The objective of the program is to assist vulnerable households in the most affected areas of the Akkar and Mount Lebanon in meeting their essential needs and increasing their self-reliance; this is expected to ultimately lessen the use of negative coping strategies for survival.

Interventions include unconditional cash assistance, financial management training, cash for work, access to training and business development opportunities, legal and job counseling, and job referrals through a livelihoods center. Additional market assessments and other research are conducted under this program. The main target groups are acutely vulnerable registered and unregistered Syrian refugees and Lebanese households.

The ERD program will develop synergies with the other programs implemented by the IRC in Lebanon, particularly working closely with the Protection sector to mainstream protection principles into livelihoods approaches and expand program offerings.  The ERD program will also seek synergies with the Women’s Protection and Empowerment and Children Protection sectors.

Job Overview/Summary:

With the guidance of the ERD Sr. Program Support Officer, the Program Support Assistant is responsible for day-to-day ERD payment processing while keeping in line with IRC policies, procedures.

Major Responsibilities:

• Conduct BOB transfers info sessions and ATM card distribution sessions ensuring the signatures of beneficiaries, ERD program representatives and IP (if any) on all requested documents.
• Follow up on “no shows” for ATM card distribution Sessions with the officer in charge.
• Collect the records of attendance and submit them to Finance upon stipends payment requests, making sure a filing system is in place for these records.
• Prepare pre-paid ATM card load authorization files and BOB transfer files in consultation with all program managers and send payment files for Sr. Program Support Officer for review.
• Follow up on the BOB transfers and ATM cards’ complaints; requesting new pins, delivering and loading remaining balances for replacement cards, re-sending SMS, adjust phone numbers

• Ensure filing of all stipends payments documents in soft copy. 
• Prepare documentation for cash advance and clearance and conduct cash distribution with the guidance of the Senior Officer.
• Responsible for both Records of Attendance and Records of distribution tools; update them periodically and report any irregularities.  

• Other administrative duties supporting the Lebanon Livelihoods Center and related payments as assigned.

Key Working Relationships:

Position Reports to: ERD Program Support Senior Officer
Position directly supervises: None

Indirect Reporting:
Other Internal and/or external contacts:

Internal: Other Livelihoods Center Staff

External: 

Job Requirements:

• Bachelor’s degree in Accounting or Advanced Diploma in Accounting from recognized College/Institution (or degree)
• Computer literate with some experience in excel, accounting package knowledge.
• Effective communication skills, both written and verbal
• Fluency in English and Arabic
• Ability to prioritize among multiple tasks and make decisions.
• Team player.
• Can work in stressful environment.

Working Environment: 

Travel and other requirements: Staff will be based in Mount Lebanon with some travel required between the field office and the main IRC office in Beirut.