WPE Case Worker

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. IRC operates throughout Lebanon, with the main office in Beirut and field offices in Deir Dalloum and Zahle. IRC’s programs assist Syrian refugees and vulnerable Lebanese in host communities across multiple sectors: education and early childhood development, livelihoods, and protection in close coordination with the Lebanese Government and broader humanitarian and development community. The IRC’s violence prevention and response (VPR) programs have provided support to at risk and vulnerable Syrian and Lebanese communities through the delivery of critical case management, psychosocial support, community-based protection and prevention activities, and legal assistance. With years of protection monitoring programming, the IRC is a trusted resource for up-to-date information and analysis of key protection risks and trends amidst an evolving protection environment. The IRC’s protection teams are relied on for their wealth of technical expertise to deliver specialized GBV, CP and Protection response and prevention capacity building for NGOs, UN agencies, and Lebanese government staff.

Job Overview/Summary:

​The WPE Case Worker provides direct support and case management to vulnerable women and girls as part of the WPE team in various locations in the Akkar Governate including:

• ​Case management services located in Women and Girls’ Community Centers or community-based safe spaces;
• ​Emotional support groups in Women and Girls’ Community Centers and/or community-based safe spaces;
• Psychosocial activities in Women and Girls’ Community Centers and/or community-based safe spaces.

Major Responsibilities:

1. Provide direct support and care to vulnerable women and girls through community-based activities.

​Provide direct support and care for vulnerable women and girls (including survivors of gender-based violence), including psychosocial support and case management:

• ​Basic counseling and psychosocial support.
• ​Assessment of needs and resources.
• Developing safety and action plan.
• Implementing the plan.
• Appropriate follow-up and referrals.
• Case closure (if and when appropriate).
• Provision of ECA and RCA when applicable and needed.

2. Provide direct age-appropriate and specialized support and care for vulnerable adolescent and girl children (including survivors of GBV), including counseling and case management. 

​Case management services for survivors under the age of 18 will include the above steps of case management along with:

• ​Age appropriate engagement and decision-making by survivors.
• ​Do No Harm analysis.

3. Organize, facilitate, and monitor psychosocial activities, including emotional support groups and women rise curriculum in community-based safe spaces.

• Mobilize and register participants.
• ​Facilitate structured group sessions using available guidance.
• Create support group plan.
• Facilitate mid-point and final group evaluations for monitoring and reporting.

4. Monitoring & Reporting.

• Support the maintenance of the IRC’s case management system and the GBV Information Management System.
• Complete the case management quality assessment tool on monthly basis.
• Support tracking ofmobile activities’ beneficiaries using agreed M&E tools.
• Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management, and reporting requirements are followed.

Key Working Relationships:

• Reports to: IP Senior Case management Officer.
• Works with: Case management Sr. officer, Caseworkers, PSS assistant, male community mobilizer, Prol case worker, IP Support manager, Protection monitors, IP senior officer.

Job Requirements:

• At least six months of counseling experience with issues relating to violence against women and girls, gender and development, child protection or social change.
• Experience in GBV Case management and psychosocial support.
• Clear understanding of gender inequality, and issues surrounding violence against women and girls.
• Ability to maintain confidentiality and respect for clients at all times essential.
• Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail.
• Ability to work as a member of a team essential.
• Fluency in Arabic required.

Working Environment: The position will be based in Der Dalloum Akkar with daily travel to program locations. Security clearance will be obtained on a daily basis.