Protection Manager

Job Purpose:

Lead, coordinate and support the implementation of protection-related activities in areas of intervention, in particular case management (CM), Legal Assistance (LA), Community services including Psycho social support activities (PSS), Collective Side Management and Coordination (CSMC), Outreach Volunteers (OVs), and protection monitoring, develop trend analysis according to INTERSOS Protection Strategy and in line with international Protection Guidelines.

Guarantee the correct and efficient implementation of the projects protection-related activities in and the overall supervision of the project team on protection level.

Generic Duties:

Program Development

1. Develop and/or contextualize protection-related tools and mechanisms, more specifically on Child Protection and GBV key concepts and related issues to support and improve quality of program implementation
2. Ensure a permanent protection mainstreaming and monitoring of protection activities throughout project
3. Build staff capacity on protection-related issues and tools throughout project implementation
4. Organize regular meetings to prepare, manage and regularly update the protection project activities work plan and related financial plan, ensuring timely and quality implementation in compliance with the defined project strategy as well as INTERSOS and donor guidelines;
5. Ensure timely and quality implementation of the work plan in coordination with the Psychosocial Coordinator and Program Manager
6. Ensure smooth communication and coordination between Protection and Program within project implementation to harmonize approaches and methodologies of response, share challenges and best practices and ensure protection mainstreaming into the other sectors of intervention;
7. Support the development, implementation and evaluation of the mission strategy and programme in reference to the Protection Sector, , providing technical inputs and recommendations for new and ongoing interventions in the country.

Coordination & Representation

1. Develop and maintain effective working relationship with stakeholders including partner agencies and service providers in the target areas for prompt referral, follow up and information sharing.
2. Contribute to the maintenance of an up-to-date service mapping of the service providers operating in the area and take proactive steps to remain informed about the available services.
3. Proactively participate in protection and relevant INTERSOS coordination meeting at the national, regional and district level.
4. Liaising with field-offices of humanitarian agencies and coordinate with Donor Sub-Office to ensure field concerns and challenges are brought to relevant stakeholders.
5. Manage and join field staffs in monitoring protection issues affecting refugees from Syria and Lebanese host population.
6. Participate in Donor coordination working group and also bi-lateral coordination meetings with organizations (local and international) when required.

Monitoring & Reporting

1. Contribute to quality reporting through protection trends analysis feeding into monthly reporting to be prepared by the Reporting Officer.
2. Undertake field visits to provide technical guidance and supervision as well as regularly monitoring of the progress of the protection project activities.
3. Evaluate and analyse protection-related activities of project in coordination with Program Manager to provide adequate and quality response
4. Maintain regular and positive collaboration with the colleagues to harmonize approaches and methodologies of response, share challenges and best practices and ensure that protection is mainstreamed into the other sectors of intervention.

Human resources:

1. Support in recruitment and selection of the protection project national staff
2. Train all protection project national staff on protection key principles and protection-related issues, the guiding principles underlying the response approach
3. Support, coordinate and supervise the protection project national staff and evaluate their performance, especially from the technical point of view.

 Specific duties:

 Community services

• Supervise the work-plan and division of  monthly Community services activities with related targets and budget available for each activity; 
• Check the Purchase Request prepared by the PO for PSS and CBOs and send it to the Project Manager for final approval; 
• Organize monthly meetings with the Protection Officer for Community Services/PSS activities to monitor progress of activities according to monthly targets and expenditure and adjust figures and plans;
• Overview the content of the activities provided in the centers accordingly with the changing protection gaps and needs of beneficiaries
• Revise and approve the activities proposed by Protection Officer for Community Services/PSS activities from the technical side.

Case management

• Supervise work-plan and division of the case management (CM) activities with related targets and budget available for each activity focusing in particular on Cash Assistance and specialized services;
• Check the Purchase Request  prepared by the PO for CM and send it to the Project Manager for final approval; 
• Ensure that the PO CM provides supervisions and capacity building for the SCWs and conducts monthly case auditing exercises. The PO CM will report to the Protection Manager the results and updates of the case auditing exercises and the results of each center (SCW) supervision and capacity building program of the CW;
• Supervise the pilot of the Primero (GBV IMS+) on a monthly basis in coordination with the Reporting Associate and keep track of issues/gaps to be solved and communicate these to the Protection Coordinator and the GBV IMS global team.

Legal assistance

• Supervise the work-plan and division of the monthly legal activities with related targets and budget available for each activity;
• Check and approve monthly Risk Analysis and risk analyses prepared by the PO for LA; 
• Organize monthly meetings with the PO for LA to monitor progress of activities according to monthly targets and expenditure and adjust figures and plans;

Collective Site and Management Coordination (CSMC)

• Supervise the work-plan and division of  the CSMc activities with related targets and budget available for each activity;
• Check and review the Purchase Request prepared by the CSMC Coordinator and send it to the Project Manager for final approval; 
• Organize monthly meetings with the CSMC Coordinator to monitor progress of activities according to monthly targets and expenditure and adjust figures and plans.

Community Mobilization through Outreach Volunteers (OVs)

• Supervise the work-plan and division of the  monthly OVs activities with related targets and budget available for each activity;
• Follow up with the OVs Coordinator a trainings and capacity building plan for OVs;
• Check the Purchase Request prepared by the OVs Coordinator and send it to the Project Manager for final approval; 
• Organize monthly meetings with the OVs Coordinator to monitor progress of activities according to monthly targets and expenditure and adjust figures and plans.

Competencies:  (Knowledge, Skills & Abilities)

Professional Competencies:

• Minimum 5 years of relevant experience.
• Demonstrated ability to work within humanitarian context.
• Very good understanding of protection, refugee rights and international humanitarian principles
• MS proficiency (Word, Excel)
• Excellent analytical and Reporting skills

Behavioural competencies:

• High confidentiality, respect and non-discrimination attitude.
• Strong  interpersonal and  communication skills
• Change and adaptability; Ability to work under pressure and in a challenging environment.
• High degree of flexibility in terms of working extra hours and movements.
• High level of planning & organising and Ability to meet deadlines.
• High level of analytical thinking.
• Developing and motivating others.
• Driving and achieving results.
• Decision making.