Country Human Resources Officer - Iraq (Erbil)

Main Responsibilities of the Position

1. Implementation and Supervision of HR Activities:

1. Develops and implements coherent human resources policies and procedures for the Country consistent with local law, JRS regional policy, guidelines, and current international humanitarian sector standards;
2. Reviews all security, health insurance, grievance, disciplinary, and other policies and procedures for staff in each local Project Office, ensuring that they are in place or developing them as necessary, consistent with JRS regional policies and international policies;
3. Assists the Country Director in ensuring compliance with local labour laws and practices;
4. Follows up on JRS Iraq staff registration in Social Security;
5. Follows up on any official or legal procedures/processes and matters related to HR.

2. Staff Care and Support:

1. Supports the staff through regular field visits with proper reporting to the Country Director after the visits;
2. Shows individual care for employees and follows up on their needs;
3. Maintains good and healthy working relationships with JRS Iraq personnel;
4. Advocates for JRS staff care programme (Konterra, Safe call…).

3. Recruitment and Induction:

1. Supports the Country Director in the recruitment of personnel and ensures necessary arrangements as per the recruitment flow chart for any recruitment for JRS projects;
2. Facilitates the sourcing, recruitment, orientation, and monitoring of new staff, as well as leads the exit review process for departing staff;
3. Maintains a database of CVs.

4. Training of relevant staff in each project on:

1. Human resources policies and procedures and prepares other training material as required;
2. Child Safeguarding.

5. Performance Appraisal:

1. Ensures that appropriate and adequate performance appraisals and professional development plans are in place and implemented;
2. Reviews and, if necessary, amends performance appraisal procedures for use by supervisors.

6. HR Administration:

1. Ensures and maintains complete and updated staff files for all projects in Iraq (contracts, CVs, personal documents, emergency contact details, insurance…);
2. Maintains countrywide payroll and approves monthly salary payments.

7. Collaboration with Country/Regional Team:

1. Works closely with other staff in the Country Office to fulfil key functions and to ensure successful operations;
2. Attends regular team meetings, planning meetings, and workshops as required;
3. Maintains frequent contact with the Regional Human Resources Officer for support and sharing of any updates.

Availability

• Undertakes any other duties as assigned by the Country Director that are within the ambit of the position.

Qualifications, Skills, and Attributes

• Compassion and strong commitment for refugees and other displaced people;
• University Degree in Human Resources management, Business Administration, or equivalent;
• At least three years of practical work experience in the area of Human Resources;
• Trustworthy, good listener, creative, flexible, detail oriented, and can maintain confidentiality;
• Integrity, honesty, and a good team worker;
• Strong ability to work independently, organize work, meet deadlines, and work under pressure;
• Excellent interpersonal, communication, planning, and organizational skills;
• Ability to work under pressure and within strict timelines;
• Strong dedication and commitment to staff care and support;
• Fluency in verbal and written Arabic and English;
• Proficiency in Microsoft Office, particularly Word and Excel;
• Ability and willingness to travel to JRS project sites and adapt to modest living and working conditions;
• Working experience with faith-based organizations is an asset.