Case Manager

BACKGROUND and JUSTIFICATION:  KAFA (enough) Violence & Exploitation is a Lebanese non-profit, non-political, non-confessional civil society organization, established on the 8th of March 2005 by a group of activists and professionals who have long years of work experience in women issues, specifically in gender-based violence. The organization seeks to mitigate the causes and results of violence and exploitation of women and children through advocacy and lobbying, raising awareness, and by offering social and legal services to vulnerable cases. KAFA’s overall strategic goal is to contribute to the eradication of all sorts of domestic violence and exploitation of women and children. It focuses its strategies and efforts on three major areas: 1) Gender-based violence, 2) Child Protection, and 3) Trafficking in women.  In 2014, KAFA is working in partnership with Save the Children in a project entitled “Child Protection: Prevention, Detection, Intervention & Promotion of Policies and Legislation” aiming at preventing child abuse, and at promoting policies and legislation for the protection of children. This project intends to address the issue of Child Protection in a comprehensive and integrated way, outreaching children, care givers and service providers that work throughout Lebanon. The project includes establishing a Listening and Counseling Center in Beirut for children aged below 18 years old from different backgrounds and nationalities. The LCC will provide case management services to children survivors of abuse, group activities as well as awareness sessions. Thus, the case manager will be needed to support the provision of direct services and care to children survivors of abuse.  SCOPE OF WORK: The case manager will work under the supervision of the Program Coordinator to whom he/she will report. The case manager would work within the ethics, values and principles of KAFA’s Listening and Counseling Center. More particularly, the case manager is expected to deliver the following tasks:   Contribute to setting up policies and procedures for the provision of service and care of GBV survivors; Provide listening and counseling services to children survivors of violence and provide case management for every beneficiary; Fill-in intake questionnaires for the beneficiaries and timely keep case records, and document the calls received from survivors of GBV; Refer the beneficiaries, when needed, and coordinate with family medicine doctors, forensic doctors, lawyers, psychiatrists, and other frontline personnel; Maintain and develop cooperative working relationships with relevant service providers (national and international), community centers and organizations, governmental institutions, companies and local businesses etc.; to enhance work opportunities and cover complementary needs of the adolescents beneficiaries of the project; Organize and follow up group activities for the beneficiaries such as Art and Drama therapy sessions; Coordinate and organize awareness raising sessions on different topics related to GBV, Sexual and Reproductive Health Rights; Contribute to the dissemination of the services offered to survivors of GBV through establishing networks and preparing and distributing informational and media materials; Contribute in writing evaluation and periodic progress reports and assist the Program Coordinator and Monitoring and Evaluation Officer in establishing monitoring and evaluation indicators in light of the objectives and expected results of the project. Attend the coordination meetings such as CPiEWG and SGBV task force meetings.   COMPETENCES: Bachelor Degree in  Social Work; Fluent in written and spoken Arabic and English; Relevant experience in field work on the issues related to GBV and SGBV; Demonstrated ability to work within a team, and under pressure.   PROFESSIONAL STANDARDS: While working on a KAFA project, it is required to sign KAFA’s Child Protection Policy. EXPERIENCE REQUIRED: Minimum of 2 years