IT Manager ( Al Makassed )

Main Tasks :

• Follow-up on IT units’ work to ensure proper provided services
• Provide needed support to Heads of Units in their daily tasks, when needed to ensure high quality of provided services
• Review and communicate department policies and procedures to heads of units and ensure their improvement and modification, when needed as well as their proper implementation
• Distribute tasks to team members and ensure their proper accomplishment on due time and according to required quality
• Assist in recruitment process by conducting interviews to all potential candidates
• Coach team members by continuously following-up on their performance
• Conduct performance appraisal for IT head of units and oversee performance appraisal of IT Department team members  
• Prepare in coordination with heads of unit’s employees’ yearly development plan and follow up in collaboration with the HR Department on its implementation
• Review, quarterly, department KPIs and ensure implementation of corrective actions
• Prepare department annual budget and submit to Administration Director for review
• Control department expenses and ensure compliance with pre-set budget
• Resolve problems related to Maintenance of the IT Network, when needed
• Assess current IT practices fit with MGH needs
• Conduct comparative analysis with international best practices and propose improvement measures that need to be taken
• Ensure the development and maintenance of the disaster recovery plan
• Oversee the administration and maintenance of MGH IT infrastructure, and direct team when necessary
• Participate in and assess initiatives related to software and hardware update at MGH
• Stand in in case of need and work overload in the IT Department

Perform any related tasks and duties within all knowledge, skills, capabilities, and experience as requested by Administration Director